T-Mobile
-
18634 Maugans Ave
Hagerstown, Maryland 21742 - 301-797-2120
Hours
Chamber Rating
-
Roy Hess
Very knowledgeable and helpful staff.
Mar 7th, 2024 -
,jack oroski
Excellent service!!!!
Mar 4th, 2024 -
Steve Rogers
I am an 18 year customer of Sprint/T-Mobile. I've had at times 4 lines and currently 2 lines. I've always paid my bill on time with autopay. I've purchased many many phones from them. Over the holidays I was bombarded with free upgrade offers etc in my email and text. So since the craziness has finally slowed down, I went in to my local Maugansville, MD TMobile store to upgrade my Iphone 12. All I wanted was more storage to something with at least 128gb storage. I didn't care about the model or camera etc. Skyler finally approached me and looked absolutely put off that she was working on a Saturday morning at 11:15 am. She kept barking off orders to me, give me your ID and was sarcastic and completely disrespectful. I turn 50 this year, and am from a generation that operates in basic manners. Absolutely no respect at all from Skyler, ZERO. She then rolled her eyes and told me all she could offer was $300 toward an upgrade Iphone 15 with the trade in towards a $1k pluse phone. Shocked, I said, "really?" how about a free upgrade to an Iphone13 0r 14? That made her triggered and she smarted off...YES...REALLY! It was her final snap at me with her giant nose ring wrinkled up that did it for me. At that point, she could have offered me the moon and I would have turned it down. Management needs to supervise and train TMobile employees that it is not about them, they are there to serve the customer. They should have Chik-Fil-A train for a day. T-mobile, You just lost an 18 year customer. I already had switched my 2 business phones to ATT and now will be moving my 2 personal lines as well. It will take a lot to get me back.
Jan 10th, 2024 -
Allen Bragunier
Jan 7th, 2024 -
JoAnne Brown
Expensive products
Dec 20th, 2023
About
T-Mobile
Visit the T-Mobile store in Hagerstown and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 18634 Maugans Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
Contact Info
- 301-797-2120
Brands
- T-Mobile
- tmobile
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- FINANCING
- MASTERCARD
- SAMSUNGPAY
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for T-Mobile?
A The phone number for T-Mobile is: 301-797-2120.
Q Where is T-Mobile located?
A T-Mobile is located at 18634 Maugans Ave, Hagerstown, Maryland 21742
Q What is the internet address for T-Mobile?
A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-hagerstown-md-21742-616f?utm_source=google&utm_medium=lastmile&utm_campaign=616F
Q What days are T-Mobile open?
A T-Mobile is open:
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Q How is T-Mobile rated?
A T-Mobile has a 4.2 Star Rating from 45 reviewers.
Hours
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Ratings and Reviews
T-Mobile
Overall Rating
Overall Rating
( 45 Reviews )Roy Hess on Google
Very knowledgeable and helpful staff.
,jack oroski on Google
Excellent service!!!!
Steve Rogers on Google
I am an 18 year customer of Sprint/T-Mobile. I've had at times 4 lines and currently 2 lines. I've always paid my bill on time with autopay. I've purchased many many phones from them. Over the holidays I was bombarded with free upgrade offers etc in my email and text. So since the craziness has finally slowed down, I went in to my local Maugansville, MD TMobile store to upgrade my Iphone 12. All I wanted was more storage to something with at least 128gb storage. I didn't care about the model or camera etc. Skyler finally approached me and looked absolutely put off that she was working on a Saturday morning at 11:15 am. She kept barking off orders to me, give me your ID and was sarcastic and completely disrespectful. I turn 50 this year, and am from a generation that operates in basic manners. Absolutely no respect at all from Skyler, ZERO. She then rolled her eyes and told me all she could offer was $300 toward an upgrade Iphone 15 with the trade in towards a $1k pluse phone. Shocked, I said, "really?" how about a free upgrade to an Iphone13 0r 14? That made her triggered and she smarted off...YES...REALLY! It was her final snap at me with her giant nose ring wrinkled up that did it for me. At that point, she could have offered me the moon and I would have turned it down. Management needs to supervise and train TMobile employees that it is not about them, they are there to serve the customer. They should have Chik-Fil-A train for a day. T-mobile, You just lost an 18 year customer. I already had switched my 2 business phones to ATT and now will be moving my 2 personal lines as well. It will take a lot to get me back.
Allen Bragunier on Google
JoAnne Brown on Google
Expensive products
Overall Rating
Overall Rating
( 45 Reviews )Write a Review
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