Quality Suites
-
11765 Business Park Dr
Waldorf, Maryland 20601 - 301-579-0060
Chamber Rating
-
John Latham
Mar 20th, 2024 -
Roddrick Sanders
Reserved a room online and was beyond disappointed. Absolutely NO notification that the hotel was undergoing renovation and that every single room in the place was an absolute pit, so I couldn't even change rooms. According to staff, this CHOICE HOTEL member had been undergoing maintenance for SEVEN MONTHS at that point; being delays due to financial and contractor issues. IF I'd been afforded the warning of the conditions I could have at least made other arrangements, but this was a deceitful practice...so thankful my wife didn't travel with me. UNIMAGINABLY DISGUSTING... Rooms: Dated decor, dank, mildewed, unkempt, foul and downright disgusting.
Mar 3rd, 2024 -
Richard Hamilton
Hotel under remodeling and no facilities available. Front desk staff not helpful. No breakfast items available. Doors locked early evening And have to have someone see you or buzz you in. Not what I expect from Quality Suites.
Jan 29th, 2024 -
Twanda Mason
Dirty, roach infestation what you see is not what you get.
Dec 19th, 2023 -
Demetrius Wilson
This is by far the worse hotel experience I've ever had. First off, the majority of the hotel is under construction with cigarette butts and plastic on the floors, to why they are charging full price as other hotels is beyond me. A roach was crawling on my neck when I was in bed, but to top it off, the flashing alarm system came on at 5:30am in every room and did not stop for the remaining day. I couldn't sleep, so I had to go downstairs while the fire truck was outside. I spoke to management once he came in at 9:00 am and explained to him that my room is still flashing lights. He offered to refund partial my money but here is the best part... Instead of issuing my refund amount, they Instead charged me again for the partial amount. So for this horrible experience, I paid full price plus an additional $31 dollars. I called the front desk and explained the mistake they made and they said the manager would call me the next day to fix the issue, No call. I wait 2 more days and called back. They took my name and number again and 2 more days pass and still no call, so now I'm forced to call my bank to contest the charge. Trust me when I tell you, do not go to this hotel. Enclosed is a pic of the alarm flashing in my room at 5:30 am
Dec 6th, 2023
About
Quality Suites
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Behind every great day at the Comfort Suites hotel in Waldorf, MD is a great night. We are near Patuxent River Naval Air Station, Chesapeake Bay, National Harbor, Ronal Reagan Washington National Airport and Baltimore-Washington International Airport. Business travelers and tourists alike appreciate amenities at this smoke-free hotel like free breakfast, an indoor heated pool, free weekday newspaper and guest laundry services. Spacious guest rooms feature TVs, hair dryers, coffee makers, desks, recharge devices, safes, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Contact Info
- 301-579-0060
- (301) 818-0160
- [email protected]
Questions & Answers
Q What is the phone number for Quality Suites?
A The phone number for Quality Suites is: 301-579-0060.
Q Where is Quality Suites located?
A Quality Suites is located at 11765 Business Park Dr, Waldorf, Maryland 20601
Q What is the internet address for Quality Suites?
A The website (URL) for Quality Suites is: https://www.choicehotels.com/maryland/waldorf/comfort-suites-hotels/md019?mc=llgoxxpx
Q How big is Quality Suites?
A Quality Suites employs approximately 20+ people.
Q How is Quality Suites rated?
A Quality Suites has a 3.0 Star Rating from 489 reviewers.
Related Categories
Ratings and Reviews
Quality Suites
Overall Rating
Overall Rating
( 489 Reviews )John Latham on Google
Roddrick Sanders on Google
Reserved a room online and was beyond disappointed. Absolutely NO notification that the hotel was undergoing renovation and that every single room in the place was an absolute pit, so I couldn't even change rooms. According to staff, this CHOICE HOTEL member had been undergoing maintenance for SEVEN MONTHS at that point; being delays due to financial and contractor issues. IF I'd been afforded the warning of the conditions I could have at least made other arrangements, but this was a deceitful practice...so thankful my wife didn't travel with me. UNIMAGINABLY DISGUSTING...
Rooms: Dated decor, dank, mildewed, unkempt, foul and downright disgusting.
Richard Hamilton on Google
Hotel under remodeling and no facilities available. Front desk staff not helpful. No breakfast items available. Doors locked early evening And have to have someone see you or buzz you in. Not what I expect from Quality Suites.
Twanda Mason on Google
Dirty, roach infestation what you see is not what you get.
Demetrius Wilson on Google
This is by far the worse hotel experience I've ever had. First off, the majority of the hotel is under construction with cigarette butts and plastic on the floors, to why they are charging full price as other hotels is beyond me. A roach was crawling on my neck when I was in bed, but to top it off, the flashing alarm system came on at 5:30am in every room and did not stop for the remaining day. I couldn't sleep, so I had to go downstairs while the fire truck was outside. I spoke to management once he came in at 9:00 am and explained to him that my room is still flashing lights. He offered to refund partial my money but here is the best part... Instead of issuing my refund amount, they Instead charged me again for the partial amount. So for this horrible experience, I paid full price plus an additional $31 dollars. I called the front desk and explained the mistake they made and they said the manager would call me the next day to fix the issue, No call. I wait 2 more days and called back. They took my name and number again and 2 more days pass and still no call, so now I'm forced to call my bank to contest the charge. Trust me when I tell you, do not go to this hotel. Enclosed is a pic of the alarm flashing in my room at 5:30 am
Overall Rating
Overall Rating
( 489 Reviews )Write a Review
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