Hilton Garden Inn Boston-Burlington

What a delightful change after a long awaited period of construction the results are nothing short of amazing, the staff very professional also the amenities and acomadtions were fantastic thank you for a wonderful stay. Rooms: Beautiful room with a king size bed along with a sofa that opens to a second bed if need be. Nearby activities: Had dinner at the Capital Grill a very short distance away.
Apr 5th, 2024

Mar 30th, 2024

The rooms were clean, the gym is in good condition. The pool is closed indefinitely, which was a sad surprise to my family. There was a large youth soccer group at the hotel which was pretty rowdy and annoying in the late evening. People leaving their bags of take-out trash in the hallways (and the mouse running down the hall) could be prevented by some trash cans at either end of the (very long) hallway and somewhere in the middle. Also while there-- had someone else charge their dinner and drinks to our room twice. We contested it and the hotel staff took it off our bill, but be aware and check your bill! Nearby activities: Very close to a large mall just across the highway.
Mar 30th, 2024

Maintenance needed in multiple areas of the building the bathrooms have no heat and the pool isn't even useable
Mar 20th, 2024

Room was fine. Comfortable and consistent with other HGI's. Bar/restaurant was a real disappointment. Service was fine, but the food was mediocre at best. Numerous things that were on the menu were not available. Credit card machine not working, so cash or room charge only, but they failed to disclose that up front. Glass of wine I had was spoiled, had a very off taste. Will stay at a different Hilton property next time I am in the area. Edited to add: It really wasn't necessary for you to take all my food charges off my bill, but I appreciate that you did. I also appreciate your follow up, that does suggest a high level of customer service and perhaps validates that this was a one time occurrence.
Mar 17th, 2024