Total by Verizon
-
169 Concord St
Framingham, Massachusetts 01702 - (508) 309-7559
- Website
Hours
Chamber Rating
-
Roger Dumaine
Service was going great but the salesman just talks fast and does not answer your questions/interrupts you. I asked for a printout of the charges before I paid, he would not print it, then was charged $45 for a device setup fee, when I did not set up my phone in store and specifically said I would set it up at home. Poor customer service, just ignores questions and tries to push things you do not want. That is shady business practice, and when I ask for a specific detailed list of the charges that should be shown before I pay not after. I would appreciate to be contacted by management here, was shocked how poorly he handled our transaction.
Oct 27th, 2023 -
Edward Robinson
They help me with a phone problem.
Sep 11th, 2023 -
George Johnson
Ben was great , has gotten last 2 phones from him
Sep 4th, 2023 -
Paula Flanagan
Just bought 2 new phones at Verizon, had a very good experience with Ben, he was polite, knowledgeable and made the transition to the new phones seamless.
Aug 27th, 2023 -
Vladimir Marrero
I will not go anywhere else for my phone needs. The staff there is the best. I've sent so many people there and they've all been happy with it. The manager there is the best, they don't push you or try to up sell you on stuff you don't need. I've literally spent all day there with phone issues and the staff was nothing but nice and accommodating. Best phone store I've ever been to.
Aug 4th, 2023
About
Total by Verizon
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total by Verizon in Framingham MA. Powered by Verizon's 5G network, find the right fit for your lifestyle, international calling to Mexico and Canada, and a wide selection of the hottest devices and accessories. You can even bring your own phone and contacts. Phone financing is available.
Products
- Apple Phones
- Samsung Phones
- Motorola Phones
- Google Phones
Services
- Phone Plans
- Prepaid Phone Plans
- No Contract Phone Plans
- International Plans
- Disney+ Provided with Select Pans
Languages
- English
Vidoes
Payment Methods
- FINANCING
Questions & Answers
Q What is the phone number for Total by Verizon?
A The phone number for Total by Verizon is: (508) 309-7559.
Q Where is Total by Verizon located?
A Total by Verizon is located at 169 Concord St, Framingham, Massachusetts 01702
Q What is the internet address for Total by Verizon?
A The website (URL) for Total by Verizon is: https://www.totalbyverizon.com/stores/ma/framingham/169-concord-st
Q What days are Total by Verizon open?
A Total by Verizon is open:
Sunday: 11:00 AM - 3:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Q How is Total by Verizon rated?
A Total by Verizon has a 4.7 Star Rating from 482 reviewers.
Hours
Ratings and Reviews
Total by Verizon
Overall Rating
Overall Rating
( 482 Reviews )Roger Dumaine on Google
Service was going great but the salesman just talks fast and does not answer your questions/interrupts you. I asked for a printout of the charges before I paid, he would not print it, then was charged $45 for a device setup fee, when I did not set up my phone in store and specifically said I would set it up at home. Poor customer service, just ignores questions and tries to push things you do not want. That is shady business practice, and when I ask for a specific detailed list of the charges that should be shown before I pay not after. I would appreciate to be contacted by management here, was shocked how poorly he handled our transaction.
Thank you for sharing your experience with us, Roger. If you would like to provide more details, do not hesitate contact our Customer Service team at 877-851-0649 or [email protected] and provide case number (00872425). -- Cellular Sales Customer Service
Edward Robinson on Google
They help me with a phone problem.
Edward, we appreciate the time you took to share with us and we are happy to hear you had a positive experience! We look forward to assisting you with all your future wireless needs! -- Cellular Sales Customer Service 1-877-851-0649
George Johnson on Google
Ben was great , has gotten last 2 phones from him
Thank you for sharing your experience, George ! We appreciate feedback from our customers and will be using your review to commend Ben on a job well done. We look forward to helping you with your future wireless needs! -- Cellular Sales Customer Service 1-877-851-0649
Paula Flanagan on Google
Just bought 2 new phones at Verizon, had a very good experience with Ben, he was polite, knowledgeable and made the transition to the new phones seamless.
Thank you, Paula, for taking the time to share your review. We are always happy to hear when our customers have a positive experience. Thank you for being a Cellular Sales Customer! -- Cellular Sales Customer Service 1-877-851-0649
Vladimir Marrero on Google
I will not go anywhere else for my phone needs. The staff there is the best. I've sent so many people there and they've all been happy with it. The manager there is the best, they don't push you or try to up sell you on stuff you don't need. I've literally spent all day there with phone issues and the staff was nothing but nice and accommodating. Best phone store I've ever been to.
Overall Rating
Overall Rating
( 482 Reviews )Write a Review
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