Staples

I have been going to Staples on and off over the past 20 years plus for different reasons (ink, supplies, UPS drop off, copies, etc). I found out about UPS store and drop off differences when I had to return a cable box. Not their (Staples) fault, and there was a local store close by but not anymore. So now with Amazon I have to use the drop off and pay extra money $6.99 for box and label even though I have the original box. Again NOT Staples fault! Thank you Staples for your services!
Feb 5th, 2024

Amazing service Big ups to the man in the print center
Mar 24th, 2023

Nov 26th, 2022

At the Gardner Staples store they are racists. This is the second time that I am going to deliver a package from Amazon and since I didn't know how to do something on the computer, I asked an employee for help, and by the way there were no other customers and he refused, he told me here are the instructions, let yourself go and do it if you knew how to do it. I wouldn't have bothered them because that's why they are there to help but they are racists. Because at the leomister store you ask for help and immediately if you see that they explain and you don't know how to do it, they go ahead and do it while you explain. BUT THESE employees today, Wednesday, March 20, 2024, 1:10 pm, those who are there are racists, from the manager to the other 2 employees who are in that department. Because not one of them wanted to help me, I called the manager and explained to him and I told him. You were there and you didn't help either. It's incredible that there are so many racists in this day and age. Very good example of the manager who did nothing.RACIST
Mar 15th, 2024

Ive been here probably hundreds of times at this point and Ive never left so frustrated. The older dude with the long hair who works mostly in printing and marketing always has a chip on his shoulder but this time he cost me 20$ due to his arrogance and inability to admit he might be wrong. I assumed staples now did the QR code returns for Amazon since they have a bunch of new advertising. Rather than kindly explain that there is a specific code for staples he would repeat this is not an ups store, this is staples DROP OFF. With that return since it was a gift return, there was no staples return option, hence me not knowing it was a thing. Clearly, I understood that it was a staples but I was unaware there was a specific code for staples ups drop off. Im used to printing the label myself or going to an ups store. He canceled my order and got my return stuck in limbo. And now Im out 20$ and a the gift for my sons birthday. It was 10:30 in the morning and I simply needed help, not some arrogate and rude guy taking it out some stress on the customer. Everyone else there is quite lovely and kind. The hours are short but overall I get everything i need from here. 3 stars for that dudes constant rude behavior.
Oct 10th, 2023