Community Financial Credit Union

Professional yet friendly and helpful. Thank you for all those years.
Dec 7th, 2023

This credit union is amazing. Been banking here for years!!! Excellent customer service and definitely customer and community centric! Would never bank anywhere else! I absolutely LOVE that they installed a native plant rain garden!!! Helping the the environment and local ecosystem!!! Bravo CFCU keep up the great work!
Nov 4th, 2023

No one calls you back
Jul 29th, 2023

Jul 28th, 2023

I have been a member for 20+ years and have gotten/paid off an auto loan with them. Recently I discovered I was charged a maintenance fee on my account, which has never happened in the entire history of having my account. When I contacted customer service (Jade), she said it was cause I have basic checking instead of premier checking (makes no sense because it sounds like premier should have the fee). Regardless, I switched and was told to docusign the change. I received maybe 10-15 requests to sign, all of which said to enter an access code. When I pushed the button to notify the sender that I didnt have this code, her response was to continue sending me the request to sign. I finally had to reach out to request it and she told me to use the last four digits of SSN, as if I should have known this without her telling me. Hidden fees, and poor customer service are two reasons I will be closing my account.
Feb 20th, 2024