Travelcare
-
32255 Northwestern Hwy Ste 160
Farmington Hills, MI 48334 - 248-419-3474
Hours
Chamber Rating
-
Edinam Moten
Very rude staff.
Nov 12th, 2023 -
Alexandrea Santo
very sweet and knowledgeable staff.
Jun 23rd, 2021 -
Eva Pitts-Rakowska
Apr 1st, 2020 -
Erika Patterson
Horrible customer service, I have never traveled out of country & I did not know that my insurance did not cover out of country immunizations as I was informed later. I made a appointment last week & submitted insurance info over and one lady said she could not tell me what I would have to pay out of pocket if insurance did not pay. Before my appointment time today, I called back just to see if it was covered before I went to my appointment & I was told by the office it was not covered. A rude lady said " I left you a voicemail informing you it was not covered! & U had a appointment with us already. I told her that I was googling traveling clinic's b/c they lady prior could not give me a price on out of pocket fees, but this rude lady told me the out of pocket costs, this all I wanted to know in the beginning. I said, excuse me you do not have to be so nasty about it. I was asking a question b/c this is all new to me If people don't know something that's why they ask questions. She implies, I'm not being nasty! Well.. do you want to schedule another office visit?? NO THANK YOU!!! This call transpired @ 1:25pm 12/26/19. I do not want to go anywhere where people talk to potential patients like this.
Jan 20th, 2020
Contact Info
- 248-419-3474
Questions & Answers
Q What is the phone number for Travelcare?
A The phone number for Travelcare is: 248-419-3474.
Q Where is Travelcare located?
A Travelcare is located at 32255 Northwestern Hwy Ste 160, Farmington Hills, MI 48334
Q What is the internet address for Travelcare?
A The website (URL) for Travelcare is: http://www.newlandmedical.com/
Q What days are Travelcare open?
A Travelcare is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Q How is Travelcare rated?
A Travelcare has a 2.8 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Travelcare
Overall Rating
Overall Rating
( 4 Reviews )Edinam Moten on Google
Very rude staff.
Alexandrea Santo on Google
very sweet and knowledgeable staff.
Eva Pitts-Rakowska on Google
Erika Patterson on Google
Horrible customer service, I have never traveled out of country & I did not know that my insurance did not cover out of country immunizations as I was informed later. I made a appointment last week & submitted insurance info over and one lady said she could not tell me what I would have to pay out of pocket if insurance did not pay. Before my appointment time today, I called back just to see if it was covered before I went to my appointment & I was told by the office it was not covered. A rude lady said " I left you a voicemail informing you it was not covered! & U had a appointment with us already. I told her that I was googling traveling clinic's b/c they lady prior could not give me a price on out of pocket fees, but this rude lady told me the out of pocket costs, this all I wanted to know in the beginning. I said, excuse me you do not have to be so nasty about it. I was asking a question b/c this is all new to me If people don't know something that's why they ask questions. She implies, I'm not being nasty! Well.. do you want to schedule another office visit?? NO THANK YOU!!! This call transpired @ 1:25pm 12/26/19. I do not want to go anywhere where people talk to potential patients like this.
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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