AmericInn by Wyndham Fergus Falls

Aaron Gienger _{on Google}

Apr 4th, 2024

My wife cheated on me here

Robert Nesco _{on Google}

Apr 3rd, 2024

Do not stay here if you plan on making any changes. I made the reservations from Monday to Friday. We got let go from the project early on Wednesday. I tried to check out they could not check me out early because of their computers. They told me that the third-party had to cancel my reservation I wasnt trying to cancel the reservation. I was just trying to check out, now I got a bill from Monday to Friday when I checked out on Wednesday. They told me I couldnt check out.
Rooms: Rooms are average.

Megan Craig _{on Google}

Mar 29th, 2024

Staying here was a great experience! The room was clean and the bed was super comfortable. I forgot to pack some toiletries and the front desk had what I needed! The hot tub was perfect for relaxing after driving all day. The breakfast bar had a great selection (waffles are essential in my book). The staff was friendly and the environment was inviting. I had to ask for a late check out and it wasnt a problem. (Plenty of places Ive stayed at said they would do it on their website only to tell me it wasnt possible.) I highly recommend checking them out for a nice relaxing stay when youre in town!

Shawn Beyer _{on Google}

Mar 25th, 2024

BEWARE of booking an event here! We hosted a well advertised fundraising event that was scheduled months in advance. The reason I booked here was because I was told if needed, that we could overflow into the lobby and would also have access to the unused eating space after breakfast! I tried to make any work the staff had to do like providing coffee and water easier by sharing the already set up drink station in the lobby, so that they didnt have to monitor two. We also offered them free donuts, drinks and other baked goodies!
Upon arrival I was told I could not do either of those things and the space we had planned for use was significantly decreased. When I confronted the manager about not wanting to pay full price since I wasnt getting the full space I was told I would. Her response was there is a new manager, so there are new rules and she said I should have confirmed all this before the event to which I responded, I did when I called to get permission for the giant sign advertising this event on your lawn!!
I was then told we could use the overflow room if I paid the full price. However, after I paid cash they locked the doors and refused us access to the extra room. We ended up with nowhere for our patrons to eat, and although the room was sitting unused all afternoon they would not even allow us to pay extra for the use of it. I have done several similar events all over town and I have never been so dissatisfied by a venue host. I truly got the impression that us paying to use this otherwise empty space was a huge inconvenience for them. I tried to stay professional, but they would not budge at all and our event suffered as a result, I will never host another birthday party or event here.

Keith Neumann _{on Google}

Mar 5th, 2024

Awesome customer service. Amanda is always cheerful & helpful. I always feel well cared for.