Deco 265 Apartments

Would leave 0 if possible. Worst experience ever. They lied to me in writing, over the phone, and on their website about my potential lease. They then proceeded to waste hours of my time, misinforming me about tour times, taking me on an unnecessary tour I took time off work for, letting me fill out my entire application, etc. They informed me after I filled out my entire lease application that they wouldnt accept it unless I signed 3 extra months. They then proceeded to ghost me and have since refused to respond to my emails. I am VERY fortunate that I didnt pay anything because im positive they wouldve just kept the money and ghosted me. Listen to the other reviews and steer away. They have so many empty units for a reason.
May 21st, 2023

Was one of the first tenants here but will not be staying because the renewal price is significantly higher than what they are leasing to new tenants for. If you are moving from out of town please note this neighborhood is NOT north loop even though management will tell you it is. Building is not great but not awful. Management is very nice but not good at managing. Building grounds are messy and its not dog friendly despite what is advertised (weird rules about where dogs can pee, no trash cans). There are units that are used for short term stays so there are a lot of random people coming and going. The hallways also frequently smell like weed but management claims they dont know what weed smells like so they dont do anything All rules including assigned parking in the garage are up to tenants to enforce which is odd. For the prices they charge you can definitely find something better.
May 18th, 2023

Im three months in on being a resident of Deco 265 apartments! This place is very nice and Dewon the manager was very helpful! I moved her in November from Louisville. I did have a hard time reaching him at first but finally got through. He used video so I could see the apartment. Im very complicated at times and he has patience. It was late when my son and I arrived but he waited so I could get my key. They closed at 5pm when they first opened and this man waited until 7pm. Once I was in my apartment, less than 24 hours I wanted to move to another unit. The need to move had nothing to do with the apartment I had it was my own discomfort. Dewon just showed me another, then I didnt want that. I had this man running around and I appreciate his patience. Im glad I kept the apartment, I like the view! The gym is great and I cant wait for the Summer to enjoy the outdoors lounge. At first it was hardly anyone in the building so its nice to start seeing more residents. We have young ladies that come and keep the building clean. I hope the new residents appreciate the building being new and take care of it. Hopefully you can join our community! Come take a look and see for yourself!
Mar 12th, 2023

One of the nicest and coolest property manager I ever met.. the place was clean and everything was newly modeled big gym and very beautiful rooftop lounge and game room
Dec 22nd, 2022

Terrible office staff completely unprofessional. I scheduled a tour at 2pm prior to the tour I called 3 times no answer from office. I show up at 1:58 to have no one answer call box or office phone again! I see a note posted on the office door saying on lunch be back at 3 I call 5 more times between 305-330 still no answer. Completely rude and unprofessional to someone looking to lease and this was one of my top options! A week later no response from office staff still! Completely unprofessional search else were to lease!
Nov 28th, 2022