Silver Lake Animal Hospital

Hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Chamber Rating

4.6 - (108 reviews)
92
5
3
0
8
Read Our 108 Reviews

Chamber Rating

4.6 - (108 reviews)
92
5
3
0
8
  • Yael Camara

    Very kind very satisfied
    Mar 28th, 2024

  • A

    If I could give 0 stars I would I recently brought my animals here to Silver Lake Animal Hospital for the past 20 years, I am very disappointed since they sold to Hometown Veterinary Partners. Hometown has been firing original hardworking employees. They do not honor and respect their employees and have created a scheme to get rid of all the hard working and dedicated employees that have been serving animals and families at Silver Lake Animal Hospital. The new Partnered Veterinarian has anger issues and only is out to make the most money she can. Do not take your animals to this poisonous corporation.
    Mar 26th, 2024

  • Kim E

    Put my pup down...lovely Doctor....so kind
    Feb 27th, 2024

  • Julie Nelson

    Not the same since Hometown Veterinary Partners took over. I have known Silver Lake's previous owner, Dr. Arlo Frost, for over 25 years...even before he opened Silver Lake. He and his staff at Silver Lake were amazing professionals and good people. The new owners have destroyed all that Dr. Frost built. All of the Silver Lake vet techs and certified vet techs have been replaced with veterinarian "assistants" (not trained techs) that do not know how to draw blood. My experience with the new vet, Dr. Abi Maynard, tells me that her veterinarian kills and knowledge are sketchy at best. She called me to go over lab work for one of my dogs. She did not understand what condition my dog was being treated for or what values in the lab work were important to that condition. I didn't even bother to discuss medication with her. I had to follow up with Dr. Frost. So if you're looking for a vet for your beloved pet, look elsewhere. There are plenty of other good quality vet clinics in the area. I know because I moved my dogs to another clinic, just like so many other Silver Lake clients have done.
    Mar 28th, 2024

  • Kate Brandt

    DON'T be fooled - this clinic is NOT Silver Lake and NONE of the people that worked there are working with this monster of a company. My cat had surgery here and when I walked passed the main vet, she literally didn't look at me! And they let go all of the staff/vets that my cat and I trusted. When I walked in to pick my cat up from a stressful surgery, I was greeted with "Yeah?" from behind the desk. I had to explain that I was picking up my cat from surgery (and dropping tons of money to do so)!! There isn't any professionalism left and now that Dr Frost is gone the place is a dumpster fire to be polite. It breaks my heart to say that as I had been with the previous clinic for 17 years, and to have it turn into this - such a waste. Heartbreaking waste.
    Mar 26th, 2024

Read Our 108 Reviews

About
Silver Lake Animal Hospital

Silver Lake Animal Hospital is located at 5707 Hadley Ave N in Saint Paul, Minnesota 55128. Silver Lake Animal Hospital can be contacted via phone at 651-748-1900 for pricing, hours and directions.

Contact Info

  •   651-748-1900
  •   (651) 748-1900
  •   (651) 748-1902

Services

  • HOSPITALIZATION

Specialities

  • DENTISTRY
  • DERMATOLOGY

Questions & Answers

Q What is the phone number for Silver Lake Animal Hospital?

A The phone number for Silver Lake Animal Hospital is: 651-748-1900.


Q Where is Silver Lake Animal Hospital located?

A Silver Lake Animal Hospital is located at 5707 Hadley Ave N, Saint Paul, MN 55128


Q What is the internet address for Silver Lake Animal Hospital?

A The website (URL) for Silver Lake Animal Hospital is: https://hometownvetpartners.com/locations/saint-paul-mn/


Q How big is Silver Lake Animal Hospital?

A Silver Lake Animal Hospital employs approximately 6-10 people.


Q Is there a key contact at Silver Lake Animal Hospital?

A You can contact Arlo Frost at 651-748-1900.


Q What days are Silver Lake Animal Hospital open?

A Silver Lake Animal Hospital is open:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed


Q How is Silver Lake Animal Hospital rated?

A Silver Lake Animal Hospital has a 4.6 Star Rating from 108 reviewers.

Key Contacts

image
Arlo Frost
Executive


Hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Related Categories

Ratings and Reviews
Silver Lake Animal Hospital

Overall Rating

Overall Rating
( 108 Reviews )
92
5
3
0
8
Write a Review

Yael Camara on Google

image Very kind very satisfied

Business Response on Google Mar 27th, 2024
Thank you for sharing your pawsitive experience with us! We look forward to serving you again soon!

A on Google

image If I could give 0 stars I would I recently brought my animals here to Silver Lake Animal Hospital for the past 20 years, I am very disappointed since they sold to Hometown Veterinary Partners. Hometown has been firing original hardworking employees. They do not honor and respect their employees and have created a scheme to get rid of all the hard working and dedicated employees that have been serving animals and families at Silver Lake Animal Hospital. The new Partnered Veterinarian has anger issues and only is out to make the most money she can. Do not take your animals to this poisonous corporation.

Business Response on Google Mar 27th, 2024
We're disheartened to hear about your negative experience at Silver Lake Animal Hospital under our new ownership with Hometown Veterinary Partners. We sincerely apologize for any inconvenience or discomfort caused during your recent visits.At Hometown Veterinary Partners, we are not a corporation. Our entity is set up as a partnership, founded by individuals who have transitioned from corporate veterinary practices. We are driven by a commitment to fostering a culture of empowerment and support, aiming to provide the best possible care for your beloved pets. We want to clarify that Dr. Frost remains an integral part of our team, and we're committed to maintaining the highest standards of care for all our patients. Regarding changes in staffing, while some team members have pursued new opportunities, we assure you that our focus remains on providing exceptional veterinary care. We truly value your loyalty over the years and understand your concerns about the transition. Our goal is to ensure that every pet and pet parent receives the same level of compassion, professionalism, and care that they've come to expect from Silver Lake Animal Hospital.If you're willing to provide further feedback or discuss your experience in more detail, please don't hesitate to reach out to us directly at hometownvetpartners.com/contact. We're here to address any concerns and regain your trust.Thank you for bringing these issues to our attention, and we hope to have the opportunity to serve you and your furry companions better in the future.

Kim E on Google

image Put my pup down...lovely Doctor....so kind


Julie Nelson on Google

image Not the same since Hometown Veterinary Partners took over. I have known Silver Lake's previous owner, Dr. Arlo Frost, for over 25 years...even before he opened Silver Lake. He and his staff at Silver Lake were amazing professionals and good people. The new owners have destroyed all that Dr. Frost built. All of the Silver Lake vet techs and certified vet techs have been replaced with veterinarian "assistants" (not trained techs) that do not know how to draw blood. My experience with the new vet, Dr. Abi Maynard, tells me that her veterinarian kills and knowledge are sketchy at best. She called me to go over lab work for one of my dogs. She did not understand what condition my dog was being treated for or what values in the lab work were important to that condition. I didn't even bother to discuss medication with her. I had to follow up with Dr. Frost. So if you're looking for a vet for your beloved pet, look elsewhere. There are plenty of other good quality vet clinics in the area. I know because I moved my dogs to another clinic, just like so many other Silver Lake clients have done.

Business Response on Google Mar 28th, 2024
We're truly sorry to hear about your disappointment with the changes since Hometown Veterinary Partners took over Silver Lake Animal Hospital. We understand the deep connection you had with Dr. Frost and the previous staff, and we appreciate the trust you placed in them over the years.Regarding your concerns about the qualifications of our team and the care provided by Dr. Abi Maynard, we want to assure you that all our staff members undergo rigorous training and adhere to high standards of professionalism and expertise. Dr. Abi, in particular, is a highly esteemed veterinarian who sits on the MN Board of Animal Health, has received recognition as an Emerging Leader from the MVMA, and is frequently invited to lecture due to her distinguished background in veterinary medicine.We're disheartened to hear about your experience with discussing lab work for your dog. We strive to provide clear and thorough communication with all our clients, and it's concerning to hear that we fell short in this instance. We apologize for any confusion or inconvenience this may have caused.Your feedback is invaluable to us as we strive to continuously improve our services. If you're open to discussing your concerns further or if there's anything specific you'd like us to address, please don't hesitate to reach out to us directly at hometownvetpartners.com/contact. We're committed to regaining your trust and ensuring the best possible care for your pets.Thank you for bringing these issues to our attention, and we wish you and your furry companions all the best in your new veterinary clinic.

Kate Brandt on Google

image DON'T be fooled - this clinic is NOT Silver Lake and NONE of the people that worked there are working with this monster of a company.
My cat had surgery here and when I walked passed the main vet, she literally didn't look at me! And they let go all of the staff/vets that my cat and I trusted.
When I walked in to pick my cat up from a stressful surgery, I was greeted with "Yeah?" from behind the desk. I had to explain that I was picking up my cat from surgery (and dropping tons of money to do so)!!
There isn't any professionalism left and now that Dr Frost is gone the place is a dumpster fire to be polite. It breaks my heart to say that as I had been with the previous clinic for 17 years, and to have it turn into this - such a waste. Heartbreaking waste.

Business Response on Google Mar 29th, 2024
Hi Kate, We're disheartened to hear about your negative experience at Silver Lake Animal Hospital under our new ownership with Hometown Veterinary Partners. We sincerely apologize for any inconvenience or discomfort caused during your recent visits.We want to clarify that Dr. Frost remains an integral part of our team, and we're committed to maintaining the highest standards of care for all our patients. Regarding changes in staffing, while some team members have pursued new opportunities, we assure you that our focus remains on providing exceptional veterinary care.We truly value your loyalty over the years and understand your concerns about the transition. Our goal is to ensure that every pet and pet parent receives the same level of compassion, professionalism, and care that they've come to expect from Silver Lake Animal Hospital.If you're willing to provide further feedback or discuss your experience in more detail, please don't hesitate to reach out to us directly at hometownvetpartners.com/contact. We're here to address any concerns and regain your trust.Thank you for bringing these issues to our attention, and we hope to have the opportunity to serve you and your furry companions better in the future.

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Overall Rating

Overall Rating
( 108 Reviews )
92
5
3
0
8

Write a Review

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