Budget Car Rental

We picked up a car today. My husband called me and told me it was filthy. Since we were in a hurry, I told him wed deal with it. After a LOT of wet wipes i was comfortable enough to start our road trip. So gross. $168 (taxes incl) for a day rental with different drop off. Price was fair IMO so giving two stars instead of one.
Jan 15th, 2023

Where to start? Rarely can you get an actual person on the phone, when you do they are about as helpful as a pothole. What we are finding to be consistent with this company is that you can depend on not being able to depend on them. We have have made the mistake of giving them the benefit of the doubt year after year only to be disappointed. We have reserved a specific car, months in advance, and fully aware that there could be a comparable offered and the "comparable " is NOT EVEN close and they couldn't possibly care less. Doesn't matter if it's your vacation, or that you had to take an Uber way out of your way in order to get the specific car you reserved, then to get there only to be disappointed that the car isn't close to what you reserved.
Oct 15th, 2022

The vehicle had two bald tires and we had to purchase a new wiper blade as well as windshield wiper fluid. The representative there said we would be compensated a full day for the trouble. Not only were we not comped the day I received an additional charge a week later. I was told there was nothing there location could do and to call customer service. Horrible experience.
Jul 25th, 2022

Jul 13th, 2022

Dec 2nd, 2021