Brookside Commons Apartments

Feb 7th, 2024

I love living here, it's super nice. Amenities are great and the staff are wonderful. I definitely recommend.
Dec 9th, 2023

After living in this complex for 14 months here is my honest review: Amenities / Unit: 8/10 - The in unit washer / dryer was nice, the unit was spacious, new and had modern appliances & energy efficient HVAC. On the pricey side. Maintenance: 9/10 - Responded to maintenance requests somewhat promptly, always solved the issue the first time and needed no return trips. Office Staff: 8/10 - The gals that run the leasing office were nice, professional and courteous. They ran a variety of contests / move in promo's to try and get people to move in. Felt forced at times. Ignore most of the 5 star reviews. They ran a promo that you could win $$ off your rent if you left one. Also, they preach that the grounds are "no smoking" yet my unit smelled of weed every night as the guy above me would smoke on his patio. Pretty sure half of my building did as well as the hallways always smelled of weed / cig smoke after 8pm. Safety: 1/10 - This is where all of my issues with Brookside Commons lie. They average 2-3 car break-ins per week, preach that resident safety is their top priority but hire nighttime watchers who barely patrol the lots, sit on their phone all night or even catch some Zzzs while on duty. My move out U-Haul truck, that was in their well lit parking lot, was broken into and nearly stolen. Luckily they failed but the night watcher was no where to be found. Feels like management doesn't care about their resident's cars with it happening so much. Grounds: 5/10 - Besides the extremely overgrown, gaudy, mismanaged landscaping (I had to sweep / vacuum my patio 2-3 times a week because of it) and dog park constantly smelling of urine / feces, the pool is nice, they have a giant courtyard to do activities and a small-ish dog park. In conclusion: While its a nice complex with everything someone could want, I suggest stay away. Paying to replace a broken window isn't worth it.
Nov 10th, 2023

This is a very nice apartment complex. The maintenance is superb! They do a very nice job of keeping it clean and looking nice. The reason I give 3 stars, is because my car was broken into. I had to pay to replace a window. Its a nice area, but Troost IS a block over. Thank goodness I dont leave valuables in it. There is security, so Im not sure how that works when it comes to how often they patrol the lot. There is a parking garage. However, it is inconvenient. Its very far if you dont live in the building its connected to.There should have been a garage under each building or one in the center. Its very frustrating paying for something inconvenient. Other than those two things, there isnt anything else bad to say. Modern and very clean.
Nov 8th, 2023

Giving this place a 1 star review cause 0 wasnt an option, this place is terrible do not rent here. management does absolutely nothing about noise complaints even when the noise occurs nonstop during quiet hours. The only reason there are any five star reviews is because they were running a contest where anyone who wrote a good review had the chance to receive money off rent. Save your money and rent elsewhere.
Nov 2nd, 2023