Guaranty Bank

Everyone here is amazing. Ive banked here for years for my business and personal and have always been treated like family.
Feb 14th, 2024

May 28th, 2023

For business owners, this bank is a TERRIBLE option. They charge ridiculous fees, horrible interest rates, have terribly incompetent staff when it comes to setting up new accountswe were being charged $50/mo in fees with literally zero service offered. They would turn off our card anytime we used it outside Springfield, expecting us to inform them prior to of any travel plans. Sorry, Im not calling you every week with my travel itinerary. We tried for 5 years to work through things with them, even bringing up issues to the bank president, which were ignored. I hope people read these reviews before opening accounts, our new bank (Old Missouri) has 5 star reviews and has much better technology and customized service for our business needs.
Nov 10th, 2022

I've had issues with this bank over the years, but I am very impressed with the friendliness and customer service of this location.
Sep 24th, 2022

Frequently do not have the equipment working if you need a debit card. The Loan officer I worked with was clueless and after being a 16 year customer it took 4 days and way to much effort to obtain a loan when your credit score is excellent, your putting in a significant amount of your own money the vehicle was worth more than you were paying and your income easily supported the loan. To say the least I was insulted and devalued and never got a real apology
Apr 14th, 2022