Valvoline Express Care

A friend stopped here for an oil change despite their better judgment. They watched the shop struggle through the process. When they asked the shop for a tire rotation, the shop recommended against it. The shop may have been right, but rotating these tires is also a bit of a chore, so it's a coin toss on whether I believe them. Then a new air filter surprisingly showed up on the bill after my friend had declined. When challenged, they said "we can take it out if you want." suspicious I know I had a questionable experience there years ago. Shame on me for not recommending against this shop stronger.
Mar 7th, 2024

Want your car totaled minutes after driving away? Come here!
Mar 2nd, 2024

5 out of 5 theses boys are the best in the business
Jan 22nd, 2024

The reason these guys aren't busy is because they are the worst in the world at customer service. He stood in their nonchalant eating sunflower seeds or something, and acted like he couldn't be bothered. He was extremely rude I would stay away from here
Jan 14th, 2024

Caution! I never leave bad reviews but I feel like I need to warn people through my bad experience. I got an oil change there about 9 weeks ago. When I got the vehicle home, it was over 3/4 of a quart low on oil. So, I added oil to the full mark. I went back last week to have my oil changed and told the tech that they left it low on oil last time. He told me there was a range on the dipstick. I said yes, and when you have an oil change it should read full. He said, it depends on the vehicle. I said no. Every oil change should leave every vehicle right at the top of the mark - not over, not under. Rather than argue further, I ended up leaving. I went less than one mile west on Sunshine to another Valvoline on 2323 E Sunshine next to the Mister Car wash. They did a great job and I stayed in my car. They also let me know that the drain plug had not been torqued correctly at my last oil change and that it had been dripping. Before I left, I started the car to fill the oil filter and turned it back off. The tech pulled the dipstick and showed me that it was at the proper level. Peace of mind.
Mar 7th, 2024