Quality Inn Big Sky

Great clean room folks are friendly breakfast area was absolutely spotless and very clean I will stay there again
Apr 7th, 2024

Great stay here.. nice rooms very clean. Family friendly Great breakfast and customer service. Pool closed for cold season and fitness center under construction but I was able to see it and it's very nice too
Mar 31st, 2024

ZERO IF I COULD! Lisa working the front desk deserves a 5 star. She is the only reason why I stayed the booked nights and didnt check out early to go to a different hotel. Checked in late (after midnight) I was told the room number and made our way to it. After opening the door we immediately knew that it had a problem. The smell of moldy, wet carpet was unbearable. I went to the front desk, told the person working and she gladly moved our room. (Kinda like shes done this before) The next morning the same smell was now in the new room. First thing we noticed when we woke up. Being very frustrated because of the money spent, I decided to ask for a refund so I could go elsewhere. Thats when I met Lisa. She told me that she could not refund me any money because the manager was off duty. (Until Monday, and this was Thursday) but she wanted to offer an upgraded room that she personally checked and made sure was clean. Before going to that room we both walked the 2 other rooms and she agreed they definitely had issues. Lisa is truly the only reason we decided to give the hotel a 3rd try. She went above and beyond what she needed to do. She takes her job to heart, truly cares about customer satisfaction and it shows. So at the end of it the hotel gets 1 star. It needs work. But Lisa and the other staff get 5 stars. The 3rd room was decent. Not the best but better than the other 2. Thank you Lisa for everything you did. I hope that Quality Inn can see the potential in you!
Apr 1st, 2024

Mar 24th, 2024

Me and my husband choose to stay here because the rooms are clean quiet and comfortable. It's our go to when traveling. Affordable, great breakfast, and excellent customer service all in one place!
Mar 9th, 2024