Baymont by Wyndham Bellevue/Omaha

Apr 1st, 2024

I gotta say the place was exceptionally clean From the minute you walked in the building a clean smell staff was great breakfast was good the rooms were super the beds were very comfortable the place was quiet 5 stars and I will definitely stay with these people In the future
Mar 15th, 2024

Mar 13th, 2024

Service was clearly racist and extremely disrespectful. I cancelled my reservation at arrival during check in... This is America remember that punk
Mar 12th, 2024

Absolutely horrid people work there. I specifically chose this hotel because it offered mobile check-in on their website and the Wyndham website. Let me save you the 9 calls that I had to endure, it does NOT offer mobile check in. The first person I spoke to when I called the desk has horrible listening skills and answered the phone with an attitude. When I asked for assistance with their mobile check-in through the Wyndham app, she asked me what app was I looking for. She had not heard of the Wyndham app or mobile check-ins. I called customer service and finally reached an agent that understood the dilemma, and connected me back to the hotel. The male I spoke to refused to guarantee that the room I reserved would be available when I arrived very late that night. He admitted that the female that I spoke to earlier gave me wrong information since she "found me rude". When I persisted about making sure that I would have a room, he cancelled my reservation! Probably for the best, since the hotel is run down and disgusting on the outside, and just driving through the parking lot was sketchy at best.
Apr 7th, 2024