Thrifty Car Rental - Kearney Regional Airport

Greatest car rental place I have ever been to. Ken, Amy, and and Darrin are the nicest people ever, and super helpful. The car I rented was so unbelievably clean. Whoever detailed the car did such a great job, cleanest car I've been in. He is probably super jacked and handsome. Anyway, definitely recommend this place. Come here if you want to rent a car. They got nice cars and the pricing is good. Couldn't have had a better experience. 5/5
Jan 5th, 2023

I was charged 30% more than my "estimated cost." The additional tacked on fees were related to driving more than the "free" miles per day. While this was in the fine print no agent either by phone or in person mentioned it to me and my husband. I told the agent I was driving up to far northern NE and even then, the agent was not forthcoming about the additional fees. It was definitely a hidden cost!
Sep 10th, 2022

Not sure why so many negative reviews Amy is supper helpfull , I fly in every few months, car allways ready clean and on time , they even go as far as setting a side a car I always get wich is very nice touch
Aug 17th, 2022

My first review ever goes to this place. I could leave 0 stars I would. Where do I even begin with this experience. unprofessional and getting hung up on the 3 times asking for a receipt for a car I returned on Saturday is ridiculous. Amy and Daren are the worst people to deal with. If you work hard for your money this is not the place to spend it. I reserved a car for two weeks and only needed it for 4 days. Im being charged for the entire time and told its not there problem that my plans changed. Theres a lot more I dealt with but dont have the energy to write it all. Fraudulent business.
Aug 13th, 2022

If I could leave 0 stars, I would. The thrifty location in Kearney NE single handedly ruined my honey moon we planned 10 months for. My husband and I started on our road trip and unfortunately had car trouble so we had to opt for a rental in Kearney. They did not tell us 1. There were no credits for early returns 2. There were mileage limitations. I emailed the Kearney office asking if they would allow an early return and they did not respond. My husband called the next day and nicely explained to the owner Darin that if we knew there were mileage limitations we would not have rented the car because its purpose was for a road trip. The owner yelled at my husband and hung up on him. Since we were trapped in the vehicle and couldnt continue with miles, we returned the vehicle after only 4 days of having it causing me to miss out on reservations for activities and hotels that I had booked on our road trip plan 10 months prior. They charged us $2000. This is so unethical and they literally fraudulently took our money during this tough time of Covid and inflation. And on top of them charging us $2000 for 4 days of a vehicle, we lost $1500 in missed reservations on our trip we ended up not finishing. And on top of all of this, I emailed them to ask for a receipt so we could see why they charged so much and they ignored my emails. So my husband called them and asked if I was in the branch in person would you make me wait 2 days in the lobby for a receipt? And they said possibly and hung up on him. Do not rent from here.
Jul 7th, 2022