Dunkin'

I will not be coming back to this location anymore. I went in yesterday around 8 am and After hearing how the manager spoke to her employee I felt bad and went to tip the young man and was told they no longer except tips. The Dunkin franchise is going downhill especially with whomever is running this location. In my honest opinion the assistant manager who is there in the afternoon seems to know what she is doing over the red head.
May 7th, 2022

This place is straight up horrible. From them always being out of product, the rude and racist manager and for serving old food. I got a sausage egg and cheese on a plain bagel, the sausage was not fully cooked and the egg had to of been sitting there for a few hours because it was all shriveled up. I would not recommend this place to anyone, save your time.
May 6th, 2022

Daily stop.... the app gets you free drinks! Love it!
Apr 8th, 2022

I'm just dunkin donuts all the way around ruined there menu took alot of popular items off the menu my wife live the colata the recipe was changed she hates it now she's from Rhode Island where DD really popular and she was excited that you came to nebraska now she hates it disappointing we are not coming to any locations unless you fix what you have done
Apr 5th, 2022

Struggle bus nation! I love DD and visit on the weekly and have been to a few locations in Omaha BUT this location is the absolute worse! I waited in line for 10+ minutes for coffee (w/ cream and sugar) and there was only 5 cars total. When I finally got to the window, they had my order confused with the car behind me. My coffee was NOT ready and the cashier had to pour my coffee fresh, which was a messy pour (see photos). There was coffee spilled down the side of my cup and lid. Although he attempted to wipe it clean, it wasnt enough. The two other workers in the background where chilling and the female was eating. Im all for breaks but the appearance it sets for the customers, having to wait for their orders, while the cashier who is clearly doing all the work, is not good. I certainly will not be returning anytime soon to this location. Training is definitely in order for the employees.
May 11th, 2022