Walmart Neighborhood Market

10:00 p.m. is an excellant time to go. The store is not crowded. The frustrating thing with this store is, so many items are locked up. So you have to wait for someone to respond to your page and open the cases. This is a really slow process during busy times of the day.
Feb 28th, 2024

While having a vast array of products this Walmart needs to have its staff to be trained to be friendlier. There have been times when the staff was rude to me and gave dirty looks for no reason. I go here because of the prices and proximity to my home, not for the staff inactions. They seem very unhappy working there.
Feb 18th, 2024

I have never been to a more competent friendly staff than at the Neighborhood Walmart on Simmons. Vinny is a very knowledgable pharmacist. He takes the time to explain all medications whether yours or over the counter. He has such a friendly personality it is easy to discuss all medications and possible side effects. His tech Perla was also very helpful and ready to help. She had my prescriptions ready in record time. No waiting and asked if I needed anything else. All the techs that work there are great.and deserve praise. Thank you all for your help and commitment
Feb 13th, 2024

Feb 12th, 2024

Don't use scan and go imo. Even though it's close by, I never shop here and don't plan to change that, ever. But, I recently got a w+ membership thru a promo and decided to use scan and go and this was the closest. What a nightmare. Charged $35> for groceries I didn't order and it took me hours to get this fixed. I mean, tried calling and that was a big waste of time so I went back to the store a couple days later and showed the receipt. I scanned 1 item and went to the self checkout and scanned the qr code but when I tried to pay on my phone, the order and the item I scanned disappeared. Couldn't reset the checkout stand and couldn't get any help so I went to another checkout and this time it seemed to work. So as I'm leaving I asked these two fat women just standing around at the checkouts if I had to show anything. They gave the stink eye and said since it was only 1 item, I was good. Good to know whenever I need a new tv. Next day, I see this charge. So eventually after several frustrating calls to walmart, I ended up going back to the store. This woman at the desk was very helpful. She didn't give me a tude about being white and male, and by some miracle, I didn't have to stand in line, but it took forever because I think she went back to find the evidence on their security video. I think it took like 20+ mins and overall I probably spent like 2 hours trying to get my money back. Meanwhile, everyone had to wait while she worked it out. Apology, no. "Here, have some coupons for your trouble", no. All I got was "that's weird". As they concluded, when I went over to another check stand, the other checkout wasn't reset so eventually someone came along and rang up their groceries on me. Bet they were happy. Bet they were sad that they didn't have more groceries. Yes I did get my money back but I didn't get compensated for all the time and frustration.
Feb 26th, 2024