CVS

I thought this cvs was open 24 hoi
Feb 12th, 2023

Visited pharmacy on 3/6 to pick up an RX. RX order was not of quantity, nor price regularly paid for this RX for years. Pharmacist 1st indicated incorrect quantity was doctor order (it wasn't), then indicated price was because I didn't have insurance (I do), then suggested insurance maybe not reflected because early in year. Third month in isn't early AND I've already had another RX filled there this year as mentioned to her. Asked me to step to the side and wait while order was corrected and refund applied. When I asked how long I'd be waiting as I had already been delayed with this issue, her angry and huffy response was that there were a lot of people waiting as she stormed off. Customer service skills and attention to providing correct RX orders without offering too many excuses on why it was incorrect is strongly suggested. My wife and I will be moving our business from this location to another CVS location.
Mar 4th, 2023

I have been going to CVS for years. Since I moved here, seven years ago, Ive been visiting the one which is two minutes from me at this location. I dont remember the pharmacy ever being friendly and the staff is always lacking. Ive been going to Methuen 233 Broadway for all of my pharmacy needs for the last year and a half and they are always extremely helpful, Polite and nice. Its honestly a shame since theyre two minutes from me in Salem but I need nice friendly people not rude nasty people.
Jan 7th, 2023

Dec 19th, 2022

This place is awful. I made the terrible mistake of coming early for my appointment, just to find out the other woman waiting was an hour past her appointments time. Terrible service too nobody even showed up.
Dec 9th, 2022