Chamber of Commerce

      Valley Bank

      ( 10 Reviews )

      Valley Bank
      Visit our website today!
      Yext Power Listing.
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      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.5 - (10 reviews)
      3
      0
      1
      1
      5
      Read Our 10 Reviews

      Chamber Rating

      Verified Member
      2.5 - (10 reviews)
      3
      0
      1
      1
      5
      › ‹
      • Joe Just joe

        Been a customer at this branch for years. Back when Fran was the Mgr.. she and staff were always great. Now its done a 180 degrees turn around. I stop there at least 1-2 times per week. Always find 3 people sitting at desks and only 1 teller. Sometimes the wait is very annoying. Customer service has gone downhill and fast.
        Nov 28th, 2023

      • Michael Chong

        The worst online banking, setting up new account and customer service. Bank anywhere but here.
        Aug 18th, 2023

      • ivan guzman

        Its said the drive through is open till 1 pm and it doesn't have a drive through at all you'll need to update your information
        Mar 21st, 2021

      • Cecilia Feeley

        Tried to go there on 12/18/20 but this location is temporarily closed. It not listed here and the phones just ring and ring - no recording stating they are closed and not redirected to another branch.
        Aug 15th, 2020

      • Abdallah Alsoub

        I got there 5 minutes before closing time, and Mrs Mccarthy said how may I help you , I opened an account there, she helped me in the most professional way , got me all set even with online banking , and I was still asking questions 45 minutes after closing time , lol But she was so patient and sooooo cool , great customer service and dedication , thank you so much Mrs Mccarthy and sorry for making you work an extra hour after closing , and also sorry for the lady on the counter that had to wait too , happy to open an account with you . Highly recommend Thank you.
        May 8th, 2020

      Read Our 10 Reviews

      About
      Valley Bank

      Valley Bank is located at 1200 Preakness Avenue in Wayne, New Jersey 07470. Valley Bank can be contacted via phone at (973) 696-6500 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Valley Bank?

      A The phone number for Valley Bank is: (973) 696-6500.

      Q Where is Valley Bank located?

      A Valley Bank is located at 1200 Preakness Avenue, Wayne, New Jersey 07470

      Q What is the internet address for Valley Bank?

      A The website (URL) for Valley Bank is: https://www.valley.com/branches/valley-at-preakness-branch?utm_medium=organic_listings&utm_source=ExtendedNetwork&utm_term=Yext

      Q What days are Valley Bank open?

      A Valley Bank is open:
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM

      Q How is Valley Bank rated?

      A Valley Bank has a 2.5 Star Rating from 10 reviewers.

      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Valley Bank

      Overall Rating

      Overall Rating
      ( 10 Reviews )
      3
      0
      1
      1
      5
      Write a Review

      Joe Just joe on Google

      image Been a customer at this branch for years. Back when Fran was the Mgr.. she and staff were always great. Now its done a 180 degrees turn around. I stop there at least 1-2 times per week. Always find 3 people sitting at desks and only 1 teller. Sometimes the wait is very annoying. Customer service has gone downhill and fast.

      Business Response on Google Dec 5th, 2023
      Thank you for taking the time to share your concerns with us. We’re sorry to hear your recent experience with our Wayne Preakness staff did not meet your expectations. At Valley Bank, our priority is to provide the best level of service for all our customers, and we want to make sure you receive the exemplary service you deserve. We would appreciate the opportunity to connect on how we can improve your banking experience. If you’re open to discussing your experience further, please give our team a call at 973-696-6500. - Liz from Valley Bank

      Michael Chong on Google

      image The worst online banking, setting up new account and customer service. Bank anywhere but here.

      Business Response on Google Sep 19th, 2023
      Hi Michael, we apologize for any inconvenience and appreciate you speaking with Alexandra and sharing your concerns. Our team is working together on a solution to address your concerns and better serve all of our customers. - Liz from Valley Bank

      ivan guzman on Google

      image Its said the drive through is open till 1 pm and it doesn't have a drive through at all you'll need to update your information

      Cecilia Feeley on Google

      image Tried to go there on 12/18/20 but this location is temporarily closed. It not listed here and the phones just ring and ring - no recording stating they are closed and not redirected to another branch.

      Abdallah Alsoub on Google

      image I got there 5 minutes before closing time, and Mrs Mccarthy said how may I help you , I opened an account there, she helped me in the most professional way , got me all set even with online banking , and I was still asking questions 45 minutes after closing time , lol
      But she was so patient and sooooo cool , great customer service and dedication , thank you so much Mrs Mccarthy and sorry for making you work an extra hour after closing , and also sorry for the lady on the counter that had to wait too , happy to open an account with you .
      Highly recommend
      Thank you.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 10 Reviews )
      3
      0
      1
      1
      5

      Write a Review

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