Chase Bank

Kristen Dufek changed my mind about banks. She was very helpful! Recommend this bank over many nearby banks!
Mar 8th, 2024

Always been nice and polite to me. Im writing this today though because my man Phil is a true professional. Didnt phase him at all when I slid this man two nickels to put in my account so I didnt get an overdraft fee.
Mar 1st, 2024

Help a certified check for over a week
Jan 30th, 2024

I would not recommend going to this bank. I walked in and asked to do a withdrawal and was immediately asked if I would like to use the ATM instead of a person. If I wanted to go to an ATM I would have done just that. There was nobody else in the lobby and the staff were preoccupied with putting up the Christmas tree in the lobby. If I could give this review a negative star rating I would. This service experience was terrible. There was no effort to want to service me at all and the indirect way at the ATM felt forced. I hope to not have to go in this lobby again.
Nov 26th, 2023

Horrible, Condescending, non helpful attitude towards people inquiring about opening an account. I was in utter shock by the nonchalant treatment and unwillingness to give the pros of opening in account with Chase. It was almost like this person was representing the fact that this bank doesn't care whether you open a new account or not. And thanks to the lady (I'll get her name later) @ the balltown road branch, I most certainly wont.
Sep 13th, 2023