Chamber of Commerce

      Trustco Bank

      ( 12 Reviews )

      Trustco Bank
      Lobby and Drive-thru are open during branch hours.
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.7 - (12 reviews)
      4
      1
      0
      1
      6
      Read Our 12 Reviews

      Chamber Rating

      Verified Member
      2.7 - (12 reviews)
      4
      1
      0
      1
      6
      › ‹
      • Colin Thomas

        Savings and CD rates are abysmal. My interaction with Customer Service when opening accounts or getting help with products were far from satisfactory.
        Apr 4th, 2024

      • Hadi Madhoun


        Mar 7th, 2023

      • marissa cozzy

        They have a supposed 24 hour ATM. It's not exactly 24 hour if the doors are locked though...
        Aug 31st, 2022

      • Phyllis Derenske

        I have been a member for many years and am very satisfied with the quality of service. Managers and Tellers alike are polite and professional. A great bank to deal with. Plenty of parking and handicap accessible.
        Aug 24th, 2021

      • Domkat smith

        One of the best banks I have been to in a long time!! Much better than Citizen's Bank where I came from.
        Feb 28th, 2021

      Read Our 12 Reviews

      About
      Trustco Bank

      Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

      Contact Info

      Products

      • First Mortgages
      • Home Town Checking
      • Savings Accounts
      • Mortgages
      • Home Equity Loans

      Services

      • Financial Planning
      • Mortgage Financing
      • Investment Services
      • Estate Planning

      Specialities

      • Home Mortgage Loans
      • Checking Accounts
      • Savings Accounts

      Questions & Answers

      Q What is the phone number for Trustco Bank?

      A The phone number for Trustco Bank is: (518) 377-8517.

      Q Where is Trustco Bank located?

      A Trustco Bank is located at 1350 Gerling Street, Schenectady, New York 12308

      Q What is the internet address for Trustco Bank?

      A The website (URL) for Trustco Bank is: https://www.trustcobank.com/

      Q How big is Trustco Bank?

      A Trustco Bank employs approximately 20+ people.

      Q What days are Trustco Bank open?

      A Trustco Bank is open:
      Friday: 9:00 AM - 4:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM

      Q How is Trustco Bank rated?

      A Trustco Bank has a 2.7 Star Rating from 12 reviewers.

      Hours

      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM

      Ratings and Reviews
      Trustco Bank

      Overall Rating

      Overall Rating
      ( 12 Reviews )
      4
      1
      0
      1
      6
      Write a Review

      Colin Thomas on Google

      image Savings and CD rates are abysmal. My interaction with Customer Service when opening accounts or getting help with products were far from satisfactory.

      Business Response on Google Apr 4th, 2024
      Colin Thomas, thank you for taking the time to reach out to us. We apologize for this experience and would like the opportunity to review this further. Please contact our customer service department at 800-670-3110 with any additional details. -MD

      Hadi Madhoun on Google

      image

      marissa cozzy on Google

      image They have a supposed 24 hour ATM. It's not exactly 24 hour if the doors are locked though...

      Business Response on Google Feb 9th, 2023
      Marissa Cozzy, we are sorry to hear about your experience. Please contact our customer service department at 800-670-4110 to provide us with more information so we can address your concern. -MD

      Phyllis Derenske on Google

      image I have been a member for many years and am very satisfied with the quality of service. Managers and Tellers alike are polite and professional. A great bank to deal with. Plenty of parking and handicap accessible.

      Business Response on Google Aug 20th, 2021
      Phyllis, thank you for taking the time to share your review. We are pleased that you are enjoying your banking experience! -CB

      Domkat smith on Google

      image One of the best banks I have been to in a long time!! Much better than Citizen's Bank where I came from.

      Business Response on Google Mar 31st, 2021
      Domkat, thank you for taking the time to leave this review. Providing excellent customer service is something that we strive for every day; and we are glad to hear you are enjoying your banking experience! -SM
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 12 Reviews )
      4
      1
      0
      1
      6

      Write a Review

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