Chamber of Commerce

      Red Roof Inn Utica

      ( 863 Reviews )

      Red Roof Inn Utica
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      Chamber Rating

      3.8 - (863 reviews)
      318
      267
      154
      51
      73
      Read Our 863 Reviews

      Chamber Rating

      3.8 - (863 reviews)
      318
      267
      154
      51
      73
      › ‹
      • Peter Kruskall

        WARNING: Very unclean + possible bed bugs Sheets were not clean (pulled back covers and saw hairs and dirt). Bathroom wasn't clean (toilet had dried urine at the base). Stayed there two days ago. Am concerned today because I have linear bites that look similar to the pattern caused by bed bugs, which seems to be consistent with other reviews.
        Apr 9th, 2024

      • A Shirey


        Apr 1st, 2024

      • Nesha Dobson

        Food & drinks: Food and drinks are in walking distance from the Hotel.
        Mar 30th, 2024

      • Barbara Pecora


        Mar 29th, 2024

      • Del Miller

        The room has not been updated lately. Unclean! There were cobwebs above the door that had trapped dead bugs. The toilet was not cleaned to my standards. The outlets are old and we had issues keeping our chargers plugged in. The pillows cant be classified as pillows and the bed was not comfortable. The front desk clerk was friendly and polite and exchanged out the pillows in the morning, but we elected to stay elsewhere. Rooms: Outdated and small
        Mar 24th, 2024

      Read Our 863 Reviews

      About
      Red Roof Inn Utica

      Red Roof Inn Utica is located at 20 Weaver St in Utica, New York 13502. Red Roof Inn Utica can be contacted via phone at 680-214-4998 for pricing, hours and directions.

      Contact Info

      •   680-214-4998

      Questions & Answers

      Q What is the phone number for Red Roof Inn Utica?

      A The phone number for Red Roof Inn Utica is: 680-214-4998.

      Q Where is Red Roof Inn Utica located?

      A Red Roof Inn Utica is located at 20 Weaver St, Utica, NY 13502

      Q What is the internet address for Red Roof Inn Utica?

      A The website (URL) for Red Roof Inn Utica is: https://www.redroof.com/property/ny/utica/RRI180?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI180

      Q How is Red Roof Inn Utica rated?

      A Red Roof Inn Utica has a 3.8 Star Rating from 863 reviewers.

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      Ratings and Reviews
      Red Roof Inn Utica

      Overall Rating

      Overall Rating
      ( 863 Reviews )
      318
      267
      154
      51
      73
      Write a Review

      Peter Kruskall on Google

      image WARNING: Very unclean + possible bed bugs
      Sheets were not clean (pulled back covers and saw hairs and dirt). Bathroom wasn't clean (toilet had dried urine at the base).
      Stayed there two days ago. Am concerned today because I have linear bites that look similar to the pattern caused by bed bugs, which seems to be consistent with other reviews.

      A Shirey on Google

      image

      Business Response on Google Mar 28th, 2024
      Dear A. Shirey,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN UTICA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

      Nesha Dobson on Google

      image Food & drinks: Food and drinks are in walking distance from the Hotel.

      Business Response on Google Apr 2nd, 2024
      Thank you for taking a moment to leave a review, Nesha. The staff and I at the RED ROOF INN UTICA appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

      Barbara Pecora on Google

      image

      Business Response on Google Mar 27th, 2024
      Thank you for taking a moment to leave a review, Barbara. The staff and I at the RED ROOF INN UTICA appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

      Del Miller on Google

      image The room has not been updated lately. Unclean! There were cobwebs above the door that had trapped dead bugs. The toilet was not cleaned to my standards. The outlets are old and we had issues keeping our chargers plugged in. The pillows cant be classified as pillows and the bed was not comfortable. The front desk clerk was friendly and polite and exchanged out the pillows in the morning, but we elected to stay elsewhere.
      Rooms: Outdated and small

      Business Response on Google Mar 22nd, 2024
      Dear Del,Thank you for taking the time to tell us about your experience at the Red Roof Inn Utica. It is great to know that you found our staff to be polite, however, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies as you indicated that the toilets cleanliness was not up to standard, you felt the outlets were old and that there were bugs in your room, among other issues. This is regrettable to see, as this is not the usual experience our guests have with us.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist
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      Overall Rating

      Overall Rating
      ( 863 Reviews )
      318
      267
      154
      51
      73

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