Yonkers, NY Financial Services

ALL OF YOUR SOCIAL SECURITY BIRTH DATE AND NAME ARE PUT ON THE CLOUD WITH YOUR TAX RETURN

Thank you Ramon for helping me with getting my brand new 2023

Great customer service.

The girls on the window are rude. I hope I dont have to come here again. The blonde one and the one with glasses have no customer service skills. I also called before hea ... more

Interesting concepts at this particular bank. They bring you in through advertisements to give you cash rewards and then enforce time limits in order reach certain goals. ... more

I wanted to take a moment to express my sincere appreciation for the exceptional customer service provided by Amber at your branch. During my recent visits to the bank, I ... more

Deceptive: Use atm, no pop up regarding a fee, you think free to just view a balance, no withdrawals, no receipt, ask tellers is there a fee? I don't know. Get my stateme ... more

We use their shipping services regularly. Great location easy to work with very trusting pleasant individuals. I recommend this company.

Karen is absolutely amazing. Always helpful and ready to go an extra mile for customers satisfaction! The branch Manager, Maria was more than helpful in guiding me and gi ... more

Convenient-Yes! I WALKED INTO THE BRONXVILLE BRANCH TO OPEN A NEW ACCOUNT WITH A BIG CHECK. Lady says you need to make an appointment. There was 1 customer in the bank. T ... more

Before Jackson Hewitt I was like a chicken with its head cut off running around trying to find best place to get my taxes done. It was a headache. Then I went to Jackson ... more

they are very nice 👍👍👍👍

We are happy we switched from T.D bank to Orange bank and Trust. Pat and the entire staff are responsive and great to work with.

It's a great place to do my banking but why are the doors locked when you just want to use the ATM machine all other banks allow their customers to use the ATM but not th ... more

Very useful app

First, there's a puddle of vomit right in front of the entrance door. Not entirely their fault, but still gross. The tax "pro", I think Rama Mishra, refused to work on my ... more

Great place

Always very busy with long lines and only 1 or 2 tellers

I've been with this bank since it was Yonkers savings and loans. They know us (my family and me) on first name basis. Love them!

Waited too long. Simple deposit shouldn’t take more than 5-10 mins

Today I came in to use the ATM machines and let me tell you this is the only chase back I've ever been too that has the smallest ATM space in banking history and I've bee ... more

The worst supervisor called Kathy to deal with not help full at all horrible customer service.

I had an appointment to open an account and today, I found out they're temporarily closed via Google Maps. They made no attempt to contact me to notify me of their office ... more

In and out; on a Wednesday at 4 pm! I'm surprised !

It's a great place to do my banking but why are the doors locked when you just want to use the ATM machine all other banks allow their customers to use the ATM but not th ... more

Worst bank the manager is very rude

This branch is not my main branch,but it's closer to my home. I must say,i've never had a problem there. They have always treated me Royal.

Incompetence at its finest...Don't know how this branch stays open since the people working here haven't a clue as to what they're doing. And when they fail to do their j ... more

A bit thank you to Christian for all his help. He was incredibly supportive and patient throughout the account opening process, and despite the number of people vyint for ... more

Ive been living in the Bryan Mawr area for 20years. Back in 2014 I opened my first account with chase while I was still in high school. Naturally since this is the closes ... more

The workers at the Chase Bank on Main St. conveniently situated walking distance from the Yonkers Metro North station, provided me with a welcoming 5-star experience. Spe ... more

The worst customer service !!!!

9.5 out of 10

Very bad and unprofessional, slow, incompeten and unkind service!!!

Bank lacks service and always closed

I have had this bank for about 13 years. I love this bank, and have never had any issues with them. They always take care of what I need them to in a timely fashion.

Very knowledgeable, convenient, fast, and efficient. Easy to schedule a vaccination, and I have never had to wait.

This is a wonderful branch. Customer service is excellent and very attentive. As soon as you walk in, you are greeted with a smile. I love doing business at this branch.

Nancy and her team are amazing. She's so thorough and patiently answers every question you have. My experience with them the last few years have always been pleasant. You ... more

Been with this company since 1987 and still with them. They have always been their for me no matter how small or big. They always treat every person as if they were their ... more

Sashuka was marvelous, efficient and helpful. We were hesitant to come in due to the poor reviews. However, we took a chance and glad we did. Everything worked out well.

ATM ALWAYS HAVE ISSUES