Truliant Federal Credit Union Burlington

Apr 9th, 2024

After being with Truliant for only 2mths, I left n closed my account. Reasons: 1)If u live paycheck to paycheck like me, then this is not for u. Unexpected happens with charges. They always allow charges through. That's how they made $112 off me. 2) I disputed a charge with them and they gave me the amount of the chargeback and will not give the overdraft fee back until the situation is proven to be valid. Understandable. I received a valid confirmation from Truliant 6 days ago. (I had closed my account a wk prior) They did not return to me the $28 fee. Instead claimed it was a Netflix overdraft charge they returned. No, they didn't. They kept it. 3) (On the app for Truliant) The checking account takes from 1-2wks for the charges to show up as the money subtracted from your overall availability, even though the charges are shown on the account the days I used my debit card. Now while some will say," Well you should have kept track of your spending". Yes n no. Any other checking account I have had, in the last 25yrs, has never done this. The charge shown up on your account is deducted then(Not available), not 1-2wks later. This is my experience with Truliant Federal Credit Union, in 2mths. I will never bank with this company again.
Apr 3rd, 2024

Truliant employees are very eager to help and very welcoming. So glad we chose them for our banking needs. They are also very efficient.
Mar 27th, 2024

Mar 5th, 2024

Feb 26th, 2024