OYO Hotel Burlington South is located at 2444 Maple Ave in Burlington, North Carolina 27215. OYO Hotel Burlington South can be contacted via phone at (385) 326-3886 for pricing, hours and directions.
I believe the man who had a terrible attitude is one of the Owners of the motel I guess. He is very very rude for no reason, I was just there to visit a friend & he thought we were there for no reason & proceeded to call the Police. I had thought about booking a room there, but because of his terrible attitude I will definitely not book there ever!!
Business Response on GoogleOct 11th, 2023
Hi Tasha Devon,Thank you for bringing this to our attention. We apologize for the unpleasant experience you had at our motel. We understand how important it is to be treated with respect and courtesy during your visit.We assure you that we take such incidents seriously and we will address this matter with the utmost priority. We would appreciate it if you could provide us with more details about your encounter, such as the date and time, so that we can investigate further and take appropriate action against the concerned individual.If there is anything we can do to make it up to you or if you have any further concerns, please feel free to reach out to us at [email protected]. Our team will be more than happy to assist you.Once again, we apologize for any inconvenience caused and we hope that you will give us a chance to exceed your expectations in the future.Best regards,Team OYO
Verified Hotel Guest on Google
+ The staff was very honest about the situation. - I never stayed at this hotel. When I arrived to the address the hotel presented itself as The Maple Hotel. In addition most of the property looked run down with construction and little electricity. They didnt have my booking and told me to get my refu
Alexander Flores on Google
Do they speak Spanish, here? In HEARD?
Business Response on GoogleSep 1st, 2023
Hi Alexander Flores,Thank you for reaching out to Team OYO. We apologize for any inconvenience caused. We understand that language can be a barrier during your stay. At OYO, we strive to provide a seamless and comfortable experience for all our guests.To address your query, we do have a multilingual staff at some of our OYO properties who can speak Spanish. However, please note that the availability may vary depending on the location and property. We recommend contacting our guest support team at [email protected] for specific details about the property you are interested in.We value your feedback and appreciate your time in bringing this to our attention. We hope to have the opportunity to welcome you back to OYO in the future.Warm regards,Team OYO
Ashley Munro3w32 on Google
I was told to delete my reservation through Expedia and was then charged by the hotel in cash and again by OYO on my credit card. The man at the desk says they are not affiliated with OYO. They are Maple Leaf. Now I am fighting to get my money back!
Business Response on GoogleJul 23rd, 2023
Hi Ashley Munro3w32,We apologize for the inconvenience and confusion you experienced during your stay. As Team OYO, we strive to ensure a seamless experience for our guests, and we understand your frustration.We would like to investigate this matter further to assist you in resolving the issue. Could you please provide us with your booking details, including the reservation ID? This will help us track your reservation and review the charges.In the meantime, we recommend contacting our guest support team at [email protected]. They will be able to assist you further and provide more information on the situation.Once again, we apologize for any inconvenience caused and appreciate your patience. We look forward to resolving this matter for you.Warm regards,Team OYO
j taylor on Google
These people just literally robbed me of $675. They made no mention of their ridiculous $200 deposit. These people are completely heartless. We have no other money to stay anywhere. Beyond that this property is an absolute slum!! Very nasty place even for a cheap hotel. I am definitely suing!
If you are smart, you will AVOID THIS PLACE AT ALL COST!
Business Response on GoogleJul 18th, 2023
Hi j taylor,Team OYO here. We're sorry to hear about your experience and any inconvenience you faced during your stay. We apologize for any miscommunication regarding the deposit, as our aim is always to be transparent with our guests. We understand your disappointment and frustration.We would like to investigate this matter further and help you find a resolution. Please email us at [email protected] with your booking details, and we'll do our best to assist you. We value your feedback and want to ensure that such issues are addressed promptly.Once again, we apologize for the inconvenience caused and appreciate your understanding.Regards,Team OYO
