Truist

MarioGameImprov _{on Google}

Jun 16th, 2023

Can't rate customer service as nobody was there...

Samuel Reyes _{on Google}

May 9th, 2023

They were closed @ 12 when it says open Saturday till 1 p.m. like why? Not a good look truist

T benjamin _{on Google}

May 8th, 2022

Thank you Carmelle Henson for your hospitality.Shes super professional and always friendly . One of the best !!!

Abraham Sagaon _{on Google}

Apr 24th, 2022

Friendly staff and very knowledgeable about banking. Will be coming back, I highly recommend.

Ric Allen _{on Google}

Oct 31st, 2023

This bank is the absolute worse. Ive been changing jobs the last two months. I received checks . Never had a problem cashing/direct deposit. Until now! Its been a 10 day hold on my check and Ive gotten NO answers on why. All I hear is because its a check. So why havent I had this problem the last two months????? Im behind on bills and owe late payments now due to this problem. Truist WILL be paying for all the late fees that have accrued since I deposited the check on the 20th. Oh and the deposit should have been available today! But Im told itll be there tomorrow. So therefore its not a 10 day hold its 11. For yall to be a bank yall sure cant count
Update 10/28/2023
So I deposited a check I received from my retirement savings. Ive been penalized and paid $25 for over night delivery. Doing this I was expecting to cash the check and get my car fixed. But nope once an again the bank wants to hold my deposit. They didnt give me the option to cash it. I just dont get it. This is a bank!!!! You have money but are telling me I have to wait till they receive the funds from the deposit. Makes absolutely no sense. And I know the check is good because I called the retirement company and they approved everything was good to go! Not having access to my money when I need it is flat out illegal. And to hold a check of this importants is ridiculous! No one cares when you explain your problem.
Ive filed bankruptcy because the last bank I dealt with would allow thousands of dollars overdrafts. So Id hate to take Truist to court too. But for now on. My money will not be sitting in this account.