North Carolina Oxygen Equipment Supplier

So impressed with service. Staff very courteous and helpful. Recommend to others

The training for the CPAP was very informative and helpful.

Im extremely happy with the services I received from Family Medical Supply. Kim was professional, resourceful, and very helpful. Id use them again.

My son and I are always glad to see DeAndre delivering my oxygen tanks. Hes friendly, courteous, and hard-working.

The instructional class on operating the device, cleaning it, connecting via cell phone, selecting and fitting a mask, and verifying insurance was outstanding.

Kellie in the store is great at customer service.She listened to my needs and promptly sent tech the next day to resolve all of my issues.I wish all companies had such ca ... more

The information and detail instructions on my new res 11 was exceptional. I've been using for over 5 yrs and learn quite a lot of important information from Toni 4/9/2024 ... more

Great experience acquiring and learning to use a CPAP machine! Very knowledgeable staff with Mrs. Tammy in particular being a great resource to help using the machine as ... more

It is very enjoyable to work with this group of people, a wonderfully friendly staff that has the equipment that I need. Highly recommended. These folks are just the very ... more

I am impressed with this company. It might be small but offered me what I was looking to get, questions answered, straight forward explanations, and as I discovered, a co ... more

Judson was very knowledgeable about the equipment, showed me everything I needed to know. He was kind and empathetic to the situation we are facing. Would give him 10 sta ... more

Cece was not only professiona,l she was thoughtful and caring! Look forward to this service and their folks helping us navigate caring for my aging father

Fast, professional service. Will recommend to anyone asking for a local welding and gas supplier that really knows what they are talking about.

Had an appt for a CPAP machine with respiratory therapist, Erica Jones, she explained everything in great detail, helped fit my mask, showed me how the machine works, gav ... more

Great customer service and friendly staff happy customer. ()

Joe did a great job delivering the hospital bed and explaining all the features. Very professional.

I dont spend very much money here, but the customer service is still always very good. Great people and better prices on gases than Northern Tool

Serge did an excellent job of explaining the device and ensuring I was comfortable with it!

I've had nothing but the utmost greatest experience with these people. The delivery was prompt and professional. Delivery man was very courteous and pleasant. Office staf ... more

We had problems with my 93 year old mothers bed rail. Please keep in mind, we lived in Sampson county in the country. Marshall Powell came on Friday to replace the equip ... more

I needed a new Walker Rollator I call a few DME stores not what I needed. My husband had came to Liberty Medical Specialties on last year during the first week of me re ... more

Having been waiting for Cpap supplies for 2 months. Always state they are waiting for order from doctor. I told them to call me if any problems. They never call. I have t ... more

Good snacks

Aeroflow is absolutely the best establishment I have probably ever dealt with. After putting in my application online, I received a phone call to discuss my options withi ... more

Needed slides for a walker. Jennifer Wrubel was very helpful. She told me a trick to get existing rubber covers off. It worked like a charm. Thanks Jennifer for the helpf ... more

Excellent care. checked on me the next to see how I was doing. Would not go anywhere else.

Winston Salem apria is great. I have been a patient for over 10 years and Kami and all the staff is so professional and ready to help. Thank you Jason and all your wonder ... more

The staff is always great. They go out of their way to make sure I have what I need.

Very prompt service

Attentive, thorough and helpful service the day I got my CPAP recommendation. Very lucky they had in stock what I wanted to use. Knowledgeable staff addressed all my Qs ... more

They are awesome.

Tammy is most helpful, goes out of her way to assist customers. Always pleasant to deal with. Prompt deliveries!

Love this store!!!

Absolutely horrible, I had to contact the insurance company and the pre authorization team on my own and conference Ideal home medical in. I was told my ideal home medica ... more

This service is a whole new meaning to CROOK. Even though we were no longer a patient they continued ti bill us monthly. While calling to ask why they tell us to not worr ... more

Customer service is always the best at your store!

Purchased supplies for Mother and she was never able to use them . Made 2 attempts to return the items; first attempt had receipt and was told needed credit card used ini ... more

Terrible service. Took a month to receive my order. Frustrated, my doctor's office had to step in before I finally received my supplies. Would not recommend.

Awesome- so far an incredible medical care experience. The most wonderful compassionate lady checked in with me this week. I also like the software.

This bed does not go up or down!

Customer service was very helpful and product came very quick

Been with them 2 years, great service

Had a pleasant experience. Got through with no wait on first try and got appointment on the book.

Alicia, Ariel and Brandon were truly outstanding! They went above and beyond to get my dad's oxygen supplies in a timely and friendly manner. I can't recommend them eno ... more

Brittani went above and beyond to deliver excellent, personable customer service! Would highly recommend Rotech!

Worst experience ever and lack of professionalism . Do not deal with Tyler the sales person. She lies and only wanted to get that next referral. My family would not recom ... more

Fortunately, I never went with this company. I got a call from Tammy to set up service on March 18; 39 days after being told by my doctor that I needed a cpap. She was ve ... more

Needed a breathing machine was very nice got what I needed worked very well made a huge difference in my breathing