Budget Car Rental

Tried to up charge services for a rental. When we explained we were aware of cheaper fees, he WAS RELUCTANT and then ( white hair short dude/ business owner that location) became difficult. Scam artist. Tried getting higher fees. Sorry pal, not our 1st rodeo lol. Total tool. We just rented the same size truck different location a week ago. Do not go here 509 Kelly Ave. EDMOND/OKC.
Feb 14th, 2023

Feb 5th, 2023

Booked through expedia with apple pay debit card. Charged be $24 to book. Get there tell me they dont credit card through apple pay. When trying to come up with solutions the employee just looked at me with smug look on his face saying they could not help me in my emergency situation to get home to Fl. He was happier to not get paid rather then earn my business. I will never ever in my lifetime recommend this place
Feb 1st, 2023

The car I rented had a bad battery. The first time I started it I noticed the starter kinda dragged...it sounded like low cranking amps on the battery. But I thought, this is a rental car place they will take care of their vehicles...they will take care of me. Well, the battery died and left me stranded. STRANDED. Ultimately though, their customer service did get a local roadside technician to me without too terrible of a delay. I did have to communicate with the Budget customer service afterwards about a misunderstanding with the billing but they were swift to respond to my concerns and we reached a satisfactory result. They did take care of me.
Oct 27th, 2022

Car has old smoke smell
Oct 25th, 2022