OYO Silver Spur Burns Hwy 20

Chamber Rating

3.6 - (324 reviews)
140
65
34
24
61
Read Our 324 Reviews

Chamber Rating

3.6 - (324 reviews)
140
65
34
24
61
  • Sarah

    I stayed here a while ago while traveling solo and needed a place to stay asap. I drove in after midnight and was able to get a room here after stoping at several other hotels and not being able to find a place to stay for the night. I was beyond stressed but as soon as the man opened the door to help me I felt instant relief. He had the sweetest dog and the service was amazing. It was a good place to get some sleep for the night before hitting the road again in the AM.
    Feb 12th, 2024

  • Kelsha Miller

    Staff is so friendly and accommodating
    Dec 26th, 2023

  • Patrick Stack

    Great rooms, a cozy cottage/cabin feel inside. Amazing staff who went above and beyond to help me when I was in a bind.
    Nov 27th, 2023

  • Kelly

    Literally the worst place I stayed at during a month-long road trip around the U.S. PROS: Friendly check-in staff CONS: 1) Deceptive advertising about pet fees. Copied directly from their website: "Pets (only dogs) are allowed at an additional charge of $15 per pet per day (Restricted to 2 pet in each room)." So why was I charged $25 for my dog? And what's the rationale behind a pet fee if you offer zero amenities for them (not even a patch of grass bigger than a bathtub, just a small strip of gravel). All my dog did was come into the room, fall asleep on the ground, then leave. I understand that there are irresponsible dog owners out there so why not just charge a refundable security deposit instead of penalizing the responsible ones? Pet fees are just greedy especially when there's no amenities for them and they're higher than what you advertised when I booked my room online. 2) No Wi-Fi. No password provided or network mentioned to guests upon check-in. Change your advertising to "WiFi-free" instead of claiming you offer wifi to guests. My poor phone data cap is doomed this month because of this place. 3) Horrible parking (which they cleverly advertise as "convenient"). Everything is tightly crammed together and only compact cars would (barely) fit well, while most of the lot currently consist of big trucks and vans. 4) Rooms are severely outdated. My main room light gave off a creepy, blood red glow that did nothing to help me see in the darkness + flies in the bathroom when I arrived (even though it's winter and all the windows were closed hmmm). Walls are super thin, too so you hear absolutely everything your neighbors are up to. The upstairs is currently undergoing renovations (?) but the warning signs look like they were borrowed from a horror movie set. I wish I just slept in my car at a rest stop. Would've been cheaper and more comfortable than this place. I woke up 3 hours earlier than I'd planned to just so I could leave ASAP.
    Apr 1st, 2024

  • Terri Bronson

    The silver spur hs never been a 5 star motel. But it was always clean and well kept in the past. However on our last stay it has significantly gone downhill. Upon arrival in order to get a room, you have to stand outside, (the lobby is locked.) Call a cell phone number to request a room, then wait about 10 minutes at least for someone to come out to let you in. On our last stay we were give a ground floor room. The bed was clean and the room appeared clean. However. The TV was not hooked up nor plugged it, in fact there was no power cord anywhere in the room for it. The water temp control in the shower did not work properly, it was either scalding hot or freezing cold. The bed had broken springs or broken boards in the box springs. I woke up early to use the rest room. When I went to go back to bed my leg caught on the sharp end of the bed frame that was sticking out away from the bed, and cut a pretty good chunk out if my leg. Outside was trashy with full garbage cans and empty filthy crates sitting outside of rooms. Sadly. We will not be staying at this once quaint, now trashy motel again!!!
    Mar 19th, 2024

Read Our 324 Reviews

About
OYO Silver Spur Burns Hwy 20

OYO Silver Spur Burns Hwy 20 is located at 789 N Broadway Ave in Burns, Oregon 97720. OYO Silver Spur Burns Hwy 20 can be contacted via phone at 520-464-4079 for pricing, hours and directions.

Contact Info

Services

  • AIRPORT SHUTTLE

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Special Considerations

PET-FRIENDLY

Questions & Answers

Q What is the phone number for OYO Silver Spur Burns Hwy 20?

A The phone number for OYO Silver Spur Burns Hwy 20 is: 520-464-4079.


Q Where is OYO Silver Spur Burns Hwy 20 located?

A OYO Silver Spur Burns Hwy 20 is located at 789 N Broadway Ave, Burns, OR 97720


Q What is the internet address for OYO Silver Spur Burns Hwy 20?

A The website (URL) for OYO Silver Spur Burns Hwy 20 is: https://www.oyorooms.com/US/106197/?utm_source=GMB_US&utm_medium=Organic&utm_campaign=US_URN001&latitude=43.59181&longitude=-119.053999&locale=en


Q How big is OYO Silver Spur Burns Hwy 20?

A OYO Silver Spur Burns Hwy 20 employs approximately 6-10 people.


Q Is there a key contact at OYO Silver Spur Burns Hwy 20?

A You can contact Robert Carlson at 520-464-4079.


Q How is OYO Silver Spur Burns Hwy 20 rated?

A OYO Silver Spur Burns Hwy 20 has a 3.6 Star Rating from 324 reviewers.

Ratings and Reviews
OYO Silver Spur Burns Hwy 20

Overall Rating

Overall Rating
( 324 Reviews )
140
65
34
24
61
Write a Review

Sarah on Google

image I stayed here a while ago while traveling solo and needed a place to stay asap. I drove in after midnight and was able to get a room here after stoping at several other hotels and not being able to find a place to stay for the night. I was beyond stressed but as soon as the man opened the door to help me I felt instant relief. He had the sweetest dog and the service was amazing. It was a good place to get some sleep for the night before hitting the road again in the AM.


Kelsha Miller on Google

image Staff is so friendly and accommodating

Business Response on Google Dec 21st, 2023
Hi Kelsha Miller,Thank you for your positive feedback regarding our staff at OYO Rooms. We are thrilled to hear that they were friendly and accommodating during your stay. Our team members strive to provide excellent service and ensure that our guests have a memorable experience.If you need any further assistance or have any questions, please don't hesitate to reach out to us at [email protected]. We are here to assist you!Warm regards,Team OYO

Patrick Stack on Google

image Great rooms, a cozy cottage/cabin feel inside. Amazing staff who went above and beyond to help me when I was in a bind.

Business Response on Google Nov 12th, 2023
Hi Patrick Stack,Thank you so much for sharing your positive review with us! We're delighted to hear that you had a great experience at our OYO Rooms. It's wonderful to know that you loved the cozy cottage/cabin feel of our rooms. We strive to create a comfortable and homely atmosphere for our guests, and we're thrilled that you enjoyed it.Moreover, our dedicated team of staff members is always there to assist our guests in any way possible. It's fantastic to hear that they went above and beyond to help you when you were in a bind. We truly believe in delivering exceptional customer service, and your feedback reaffirms that we are on the right track.If you ever need any further assistance or have any more queries, please feel free to reach out to us at [email protected]. We're always here to help!Looking forward to welcoming you back for another wonderful stay.Warm regards,Team OYO

Kelly on Google

image Literally the worst place I stayed at during a month-long road trip around the U.S.
PROS: Friendly check-in staff
CONS:
1) Deceptive advertising about pet fees. Copied directly from their website: "Pets (only dogs) are allowed at an additional charge of $15 per pet per day (Restricted to 2 pet in each room)." So why was I charged $25 for my dog? And what's the rationale behind a pet fee if you offer zero amenities for them (not even a patch of grass bigger than a bathtub, just a small strip of gravel). All my dog did was come into the room, fall asleep on the ground, then leave. I understand that there are irresponsible dog owners out there so why not just charge a refundable security deposit instead of penalizing the responsible ones? Pet fees are just greedy especially when there's no amenities for them and they're higher than what you advertised when I booked my room online.
2) No Wi-Fi. No password provided or network mentioned to guests upon check-in. Change your advertising to "WiFi-free" instead of claiming you offer wifi to guests. My poor phone data cap is doomed this month because of this place.
3) Horrible parking (which they cleverly advertise as "convenient"). Everything is tightly crammed together and only compact cars would (barely) fit well, while most of the lot currently consist of big trucks and vans.
4) Rooms are severely outdated. My main room light gave off a creepy, blood red glow that did nothing to help me see in the darkness + flies in the bathroom when I arrived (even though it's winter and all the windows were closed hmmm). Walls are super thin, too so you hear absolutely everything your neighbors are up to. The upstairs is currently undergoing renovations (?) but the warning signs look like they were borrowed from a horror movie set.
I wish I just slept in my car at a rest stop. Would've been cheaper and more comfortable than this place. I woke up 3 hours earlier than I'd planned to just so I could leave ASAP.

Business Response on Google Apr 6th, 2024
Hi Kelly,Thank you for taking the time to provide us with your valuable feedback. We apologize for the inconvenience you experienced during your stay at our hotel. Regarding the pet fee, we sincerely apologize for the confusion and inconvenience caused. We understand your frustration and we will immediately look into this matter to ensure that such discrepancies are not repeated in the future. We appreciate your suggestions regarding a refundable security deposit and will definitely consider it.We apologize for the inconvenience caused due to the lack of Wi-Fi access during your stay. We understand the importance of this amenity for our guests and we will work towards ensuring a seamless and reliable Wi-Fi connection for all our guests in the future.We apologize for the inconvenience caused due to the parking situation. We understand that the current parking arrangements may not have been ideal and we will make efforts to improve and optimize the parking space for the convenience of our guests.Furthermore, we apologize for the outdated condition of the rooms and the inconvenience caused by the unusual lighting and flies in the bathroom. We are continuously working on upgrading our rooms to provide a more comfortable stay for our guests. We appreciate your feedback regarding the noise from neighboring rooms and we will take steps to address this issue and ensure a more peaceful environment for our guests.We are sorry to hear that your experience with us fell short of your expectations. We value your feedback and will use it constructively to improve our services. If you have any further concerns or need any assistance, please feel free to reach out to us at [email protected]. Thank you for giving us the opportunity to improve, and we hope to have another chance to serve you better in the future.Warm regards,Team OYO

Terri Bronson on Google

image The silver spur hs never been a 5 star motel. But it was always clean and well kept in the past. However on our last stay it has significantly gone downhill. Upon arrival in order to get a room, you have to stand outside, (the lobby is locked.) Call a cell phone number to request a room, then wait about 10 minutes at least for someone to come out to let you in. On our last stay we were give a ground floor room. The bed was clean and the room appeared clean. However. The TV was not hooked up nor plugged it, in fact there was no power cord anywhere in the room for it. The water temp control in the shower did not work properly, it was either scalding hot or freezing cold. The bed had broken springs or broken boards in the box springs. I woke up early to use the rest room. When I went to go back to bed my leg caught on the sharp end of the bed frame that was sticking out away from the bed, and cut a pretty good chunk out if my leg. Outside was trashy with full garbage cans and empty filthy crates sitting outside of rooms. Sadly. We will not be staying at this once quaint, now trashy motel again!!!

Business Response on Google Mar 18th, 2024
Hi Terri Bronson,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay at the Silver Spur motel. We understand that the recent changes have not met your expectations, and we are sorry for any lapses in service or maintenance.Please be assured that we take your concerns seriously, and we will address them promptly. We will ensure that our team is made aware of the issues you faced, including the locked lobby and the maintenance issues in your room. Additionally, we will work towards improving the cleanliness and overall presentation of the motel premises.If there's anything else we can do to assist you or if you would like to provide us with further details, please feel free to reach out to us at [email protected]. We value your feedback and hope to have the opportunity to regain your trust in the future.Warm regards,Team OYO

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( 324 Reviews )
140
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