The Springs at Lake Oswego

The best work culture by far.
Mar 4th, 2024

Mar 4th, 2024

In general the personnel of the Springs have handled the Pandemic well and cheerfully. It is very disappointing however that after being a real leader last year in obtaining both Covid shots in spite of shortages, nearly eight month after shot #2, We still haven' been provided the booster which is not in short supply. Laurie and I are in our mid to late eighties, no longer drive, and were hopeful that the Springs would be as acomadating as a year ago. Joe Ferguson #416
Jan 7th, 2022

My father became a resident at The Springs Lake Oswego in November 2019 prior to the pandemic. With the promise of independent living until end of life care, we trusted that, that would be the case with The Springs. We went through the pandemic, which I will say they handled well But as we all know it was a very difficult time especially for seniors who for the most part were very isolated. In August of this year 2022, my dad suffered a stroke and with that came other complications. When he was able to be released and sent home for assisted care, and/or memory care, The Springs had the room in assisted care, however even with us agreeing to provide additional personal nursing services, they would not accept him back into their care leaving us high and dry. In addition, they wouldnt even put him on a waitlist for memory care, and all to our dismay. He was a wonderful resident, everybody loved him, and we still havent gotten a clear explanation of why he was not even considered for this higher level of care. It took us weeks for our prayers to be answered and to find a wonderful, loving place at Murray Highland in Beaverton. However, this process blindsided us, it was extremely stressful, and extremely nerve-racking to uproot my father, move him out within a number of days, and worst of all we had nowhere for him to go. I gave them two stars, because they did do a great job for the time that my father was there, however when it came time to really depend on their care and services, they were no longer there for us. It was not just disappointing, it was heartbreaking and it was stressful. I write this review for those of you who are looking at The Springs as an option, as my father was, from independent living, to end of life. I would just be very clear, and very sure upfront what they will and will not be able to accommodate for you so that you never run into the challenges that our family has faced.
Nov 15th, 2022

Nov 9th, 2021