Local Plumbing Co

Great work.
Apr 9th, 2023

Local Plumbing are the best! The staff and plumbing techs are quick and sufficient. Matt is the man! Thank you for all the hard work. Services: Toilet repair, Drain cleaning, Plumbing leak detection, Plumbing pipe repair, Toilet installation, Sewer repair
Jan 5th, 2022

Aug 24th, 2021

Needed a bathroom sink in my apartment unclogged and the apartment manager hired this company to come fix the clogged drain. For some reason they sent two people over, which is already a red flag. Anyways, they get to work on the drain and use a powered snake to try and unclog the drain. Im sitting in my living room trying to get work done when I notice an extremely loud banging underneath the kitchen sink - keep in mind, the issue was the bathroom sink. This whole time the two guys from Local Plumbers are making small talk. I walked over to my kitchen sink and opened the cabinet underneath to find that their snake had busted through the piping in the kitchen and created a massive mess underneath our sink and ruined one of our rugs. The plumbers wouldnt have even realized if I hadnt told them to stop and pointed out the mistake on their part. Ok so as if that wasnt bad enough, once we think they had the job done and unclog the bathroom sink, fix the kitchen sink plumbing and then leave, the story continues. Several days go by and I get a text from our apartment maintenance guy who says that our downstairs neighbor now has a leak. Apparently they busted through the pipes going through our apartments and now theyve had to tear our cabinets and walls in both of our apartments on the weekend leading up to Christmas - just before we have family over. Just great work you guys, great job. Thanks for. the massive inconvenience thats caused me to miss work, spend hours cleaning up after your guys, and ruined a rig of ours. Also for trashing our apartment just before Christmas.
Dec 31st, 2023

This company was highly recommended to me by a contractor I completely trust who has never steered me wrong. I was scheduled fairly quickly for an appointment 6/29. The day before, I received a call asking if my time slot could be moved to 12-1pm, and if anything changed I would also receive another call. On 6/29, there was no call and no show. I called and left a voicemail as my call was not answered, questioning where the plumber was and trying to get any updates. Just after 3pm, I received a call from the plumber telling me he was on the way to my house. Upon questioning him on his arrival, he said this was an "add-on" job he had received a call about. I told him I had a scheduled appointment and it was a no-call/no-show, and no one answered my call earlier that day. The issue was fortunately a quick fix, but unfortunately a large cost, and also only temporary... After approximately 3 weeks, the issue returned. I wavered about calling to have this dealt with again as I received such poor service the first time. I finally broke down and called the afternoon of 8/9. Although it was during regular business hours, I was transferred to an answering service with whom I left my message. I never received any response from this call. I was about to post a similar review when on 8/25 I received an email asking if I still needed service and apologizing for staff turnover that was causing delays. I immediately responded and said yes, and noted that I had left a message on 8/9 with no response. To this day, I still have not received an email or phone call, nor has the problem been fixed. It's been extremely frustrating and I definitely cannot recommend this company.
Jul 26th, 2021