Lancaster, PA Financial Services

After a shakey start with corporate and customer service. Anthony at this branch solved all of those issues quickly and easily. Customer service is alive and well with hi ... more

People are very rude

Exceptional Service and Quality! I had a fantastic experience at JB Top Financial Solutions great service and top-notch quality! They helped me with the processes effort ... more

Victor was very helpful

Ted seems to be the only Financial advisor that isn't in it all for the money, as a new widow knowing minimum information about stocks and how to make my money grow I've ... more

Alvonte and Mike did an excellent job, transparent, smooth and flexible buying process. I love the truck and will definitely recommend them for anyone looking to buy a ve ... more

Good bank, good policies, kind people.

Great service!

Hometown banking in a professional confidential atmosphere. Adding products and services to meet our needs. New online banking system in place.

Even though the lobby was closed they let me stand inside to wait for my deposits because it was so cold and they were very very friendly I really like this bank

Excellent service from Marcus assisting us with getting something notarized and faxed. He was very thorough and kind. It took quite awhile for the whole process but it wa ... more

Dean Shearer a true professional. I have experienced warm, welcoming and true to the core individual in the real estate business. Thanks to Dean my loan was quick and eas ... more

Great place no hassle the manager is extra nice and goes out of her way to help! Will definitely be using there services again

Always knowledgeable and helpful

I would love to do my taxes there

WOW!! The staff in this branch are sooooo helpful and attentive. They go above and beyond to meet my needs. I would recommend this bank to anyone. Great service!!

James and his team went above and beyond to get me through my first home purchase! He made the process smooth and easy and was always quick to answer my many questions (b ... more

Dave done a wonderful job helping me today. Thanks Dave.

Conner has been a great asset to my business. He listens and focuses on different strategies and tools for your business. He is honest and plans on working to better your ... more

Helped me get out of a nightmare primerica account, excellent at listening and tailoring plans to your needs.

By far the absolute worst bank to deal with. The online banking is elementary and the mobile app looks like a 3rd grader built it

A better name might be Contactless Bank or Callous Bank. Even my dog gives it a paws down as he always gets a dog biscuit at Fulton bank or Members 1st- not these cheapsk ... more

Always quick service. Everyone is very helpful.

BANDAMAX

I love this bank

Worst banking experience ever!

Kim at this location is one of the best professionals I have ever worked with. She has taken care of many transactions for me, explaining everything clearly and advised m ... more

They are always helpful and kind. They know our names and ask how we are doing.

Laura was excellent explaining the taxes , very knowledgeable, friendly , and great advice . We will be back again if Laura is around still.

I hosted a First Friday in Lancaster PA with Moonrise Candle Co. in May 2023. What a positive and cultural experience it was! THANK YOU to Kathy Thorne and her team for d ... more

Two men from this incompetent company showed up at our house banging on the door at 1:30 in the morning when my husband and I were dead asleep, yelling that they were loo ... more

This is my bank of choice. The ladies and gents are always so friendly and helpful. Great service!

I have been a customer for many years. Their professional conduct has been outstanding.

Bad attitude and bad customer service at this branch. We have banked with them for over 25 years and always have significant deposits with our business account. I stopped ... more

I needed bank statements and print outs for a family member for medical insurance reasons. I never expected to be met with so much professionalism and compassion. I left ... more

Been trying to use the app to check my funds but since the banks are closed its taking almost a week to update

I really like this Citadel. They have always helped me and answered every question Ive had. I highly recommend using this citadel if you are in the area.

Courteous, professional, and respectful service.

I have been with this bank for a while and have always been treated great!!

Very unprofessional bank, I had an appointment with Brandon for a business account, multiple times he got up to attend someone else's needs, he entered my information in ... more