Ray Donch Body Werks is a family owned business located in Franklin Park since 1986. All of our technicians are ASE Certified which stands for Automotive Service Excellence. So what does that mean? ASE certifies our technicians in a series of exam
Q What is the phone number for Ray Donch Body Werks Inc?
A The phone number for Ray Donch Body Werks Inc is: (412) 366-1170.
Q Where is Ray Donch Body Werks Inc located?
A Ray Donch Body Werks Inc is located at 2331 Rochester Road, Pittsburgh, Pennsylvania 15237
Q What is the internet address for Ray Donch Body Werks Inc?
A The website (URL) for Ray Donch Body Werks Inc is: http://www.raydonchbodywerkspa.com
Q What days are Ray Donch Body Werks Inc open?
A Ray Donch Body Werks Inc is open: Sunday: Closed Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed
Q How is Ray Donch Body Werks Inc rated?
A Ray Donch Body Werks Inc has a 4.4 Star Rating from 46 reviewers.
I was in a hit and run accident and requested to have my car brought here for repairs and they did not disappoint! I was able to call for updates and met with friendly, informative information each time. My car was pristine when finished, and I was shown a photo portfolio of the progress of the work that was put into it upon pickup. They were also incredibly flexible with my pickup time. Shoutout to Ken for being my primary contact, and the team that got me back on the road! You guys rock!
Business Response on GoogleJan 30th, 2024
Dear name, thank you so much for taking the time to leave this excellent review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Please let us know if there is anything we can do for you in the future. -Ray Donch Bodywerks and Auto Repairs
Daniel Mani Ananth on Google
Wonderful and amazing job done. I had left my suv for a repair and they completed the job well In advance, cleaned the car thoroughly and most importantly did not bother much with calls and texts. They helped me to pick my car on a weekend although they had limited service on a weekend. Truly appreciate the work and surely will recommend them to all!!! Great job. Very very professional!!!!
Business Response on GoogleJan 6th, 2024
Hi Daniel Mani Ananth, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Ray Donch Bodywerks and Auto Repairs
Jeffrey Forman on Google
On the initial estimate the man wrote up the quote without even looking at the vehicle. The estimate was written up in my son's name even though he had nothing to do with this incident. The quoted time for intake of the vehicle was October 23rd. I contacted my Insurance to inform them that I wished to change auto body shops. The Insurance Co contacted Ray Donch body werks and was given several falsehoods. intake date suddenly became next week and they claimed to have contacted my son because they lacked my information, which was on every email I sent them. I am taking my business elsewhere as I feel their behavior is lackadaisical, shows inattention to detail and very little concern for the customer.
Business Response on GoogleFeb 20th, 2024
Hi Jeffrey Forman, we'd like to apologize for your experience. We try to ensure our customers have the best experience and we're sorry we didn't meet your expectations. Please give us a call at (412) 366-1170 so we can make this right. Regards, Ray Donch Bodywerks and Auto Repairs
The Brierebears on Google
they messed up my car, i dropped it off with shiny 10 of 10 finish glass shine. they were fixing a few things last body shop did. went to pick it up when done it looked like they used sos pad. they said they would buff it. they charged insurance to fix their mess up. paint failed 3 days later. horrible customer service. very rude to paying customers. *They responded to wanting to help. They refuse to touch my car. The quarter panel is now a 4200 repair. Their own estimate at that. They charged state farm 3 times for the repair. They claimed to me they lost money from the job. Over 7k. If job is now 4200 but charged 7k before.... I'm requesting ray to call me please.
Business Response on GoogleMay 17th, 2022
Hi The Brierebears, we hate to hear that you had such a bad experience. We are usually known for our great customer service and attention to detail in everything that we do. Please reach out to us so we can work with you to make this right. If you decide to give us another chance in the near future, I am sure we will definitely win you back.
Annastasia Martin on Google
I used Ray Donch to fix a dent in my car, and they were wonderful! My car looked brand new when I got it back, I was so impressed. They also had amazing communication letting me know what was going on with everything and my car was finished in a very reasonable amount of time. This was my first time using them and I'm so glad I did! Service: Body & Trim
Business Response on GoogleFeb 20th, 2024
Hi Annastasia Martin, thank you for taking the time to review us. Our customers experience is important to us and we wish you all the best! Thank you –Ray Donch Bodywerks and Auto Repairs
