Pittsburgh, PA Bedroom Furniture Store

Kathy at Room Concepts helped me pick out the perfect Dining room table. I needed a small table which is difficult to find. I ended up with a beautiful amish table with ... more

The gentleman was very nice, welcoming, and accommodating. Wide selection of mattresses, headboards, and sheets all of which are a great quality.

Seems good stuff but too expensive.

Knowledgeable sales staff

This is one of the best shopping experiences I've ever had. Liz was awesome. She answered all our questions and helped guide us in the right direction. Best of all the ... more

If I could leave ZERO stars I would. We worsened a couch and a love seat and was told neither were on back order until the day before they were to be delivered my couch ... more

First visit and had pleasure to have Kaitlyn R. explain the beds to us. I researched before i got there but with all the models she explained it well. This is a big e ... more

Jim was an absolute dream to work with. Made the entire process easy and stress-free. Go see Jim!

Kevin was absolutely amazing help us find our mattress that was fit for us! Highly recommend going to him for help!

John was great during the whole process, listened, was responsive and we recommend him highly!

Mindy was very patient with my wife and me. She was very knowledgeable of her product.

Great experience

Fast, friendly, convenient service from Jerry! I definitely recommend this store and would purchase from them again!

Ron and Randy our great!

Purchased American leather couch and reclining chair. Love both. The recliner cushions had a dip ( after almost three years) The service from Shawn was great. Inspected, ... more

Bought a rug from here, this place is so affordable and has some of the best pieces of furniture that are unique and incredible, the staff are very friendly, I needed an ... more

Unusual stuff very reasonable

Sadly, this particular Kirklands is closing. It is a great store with wonderful employees.

Lynne Lorenzo was helpful, pleasant and patience as I was trying to decide on a rug and coffee table. She made the process painless, I will definitely consider Bassett ... more

Horrible customer service. Purchased items for a childs birthday gift. One item was NOT what I ordered and PB kids customer service wanted me to ask the recipients for a ... more

Salesman Marcus Smith was great to work with; he was knowledgeable and professional. Would do business with him again. Purchased a Simmons Beautyrest World Class Providen ... more

No acknowledgement that I was even in the store.

First class human garbage warehouse and employees starting with the manager

Delivery is a nightmare, 0 communication, delays, poor service and $300 charge. Shop somewhere else that tries to deliver a service

Great sale on Christmas closeouts.

Worst customer service for online orders ever!!! I ordered a personalized backpack from Pottery Barn Kids in August. It was monogrammed in the wrong color thread & the mo ... more

I can't even believe this guy is still in business after all these years, and after all of these complaints! I just had to laugh (sadly) at all the reviews, because I dea ... more