Del Tufo Plumbing & Heating Co

Christina McClure _{on Google}

Jul 27th, 2023

Amazing work! Our water heater broke and they came quickly to get things going again. We had several pipes replaced and other plumbing things to do in the past by them too and everything has worked perfectly. Exceptional work!! Services: Toilet repair, Water heater installation, Plumbing leak detection, Plumbing pipe repair, Faucet repair, Toilet installation, Faucet installation

Leona Chau _{on Google}

Jul 29th, 2023

If I could give negative stars to this company - I would, and I very rarely give bad reviews to businesses.
My family and I had a very unpleasant experience with this business and in particular with the Office Manager Claire DelTufo. We hired them to fix a leaky pipe in my brother's home that we are trying to sell. After the first time around that the two men showed up to "fix" the pipe, my dad took a look at it later on and noticed it was still leaking so he called and asked them to come back - turns out another part was needed because the worker broke that part when trying to work on the pipe so my dad bought it and gave it to them to "finish" the job (we'll see if they decide to charge us for the part my dad bought with his own money based on the conversation I had with Claire which I'll get into momentarily.)
We then find out that the pipe is still leaking because an assessor came in and mentioned it. So my dad fixed it as soon as possible as it was clear that Del Tufo Plumbing & Heating is unreliable. I then gave a call to the office and the first woman I spoke to was very pleasant but she said that Claire would have to give us a call back to get more information from us. A couple of minutes later, Claire called us and had an attitude straight off the back. When we explained what happened, she was like "Well what do you want? Money off the bill?". I of course said that would be nice since they didn't actually fix the pipe but she then refused that request in a very loud and aggressive tone. I then said ok to the denial of requesting money for the bill but then asked if she could provide feedback to the men that did the job since they did not actually fix the pipe and I do not want this problem to happen to someone else. She proceeded to scream at me about how she trusts her workers and doesn't understand why she should give them that type of feedback and that we should expect a bill soon.
I would not recommend this company to anyone, especially if you need to deal with Claire as she is incredibly mean, rude, disrespectful, and unprofessional.

Angela McCann _{on Google}

May 23rd, 2023

They were wonderful. They talked us through what was going on, came promptly, and resolved the issue quickly and affordably.

Maxwell McVay _{on Google}

Apr 2nd, 2023

The Del Tufo's are saints in plumbers clothing! When my water heater burst at the seems last spring, the Del Tufos were there within HOURS with a replacement. They even lent a few blowers and fans to help dry out the basement for a few days. And this winter when our 15-year-old boiler kicked the bucket, guess who was there with a new one within a day or two - you guessed it; Del Tufo plumbing. They offered to lend us space heaters until the replacement could be installed and I couldn't expect anything more neighborly from a company! They treat you like family & we're so lucky to be customers! Service: Water heater installation

Bennie B. _{on Yelp}

Nov 2nd, 2022

I've been using this company for quite some time, they have always been reliable, on-time competitive with their rates I had Stephen and the team do a great job couldn't recommend a better plumber