Walgreens

Dont go to the photo department unless you have the self control to not say anything to the lady with the tattoos on her hand. Ordered photos online and was not asked for name for pickup. Only given conformation number. Got to the counter she said "whats the name their under?" & i said "it didnt ask for a name just gave me a conformation number". She then rudely says "well then how am i suppose to find your order?" Me personally if I was to say that at my place of employment I would have been written up immediately. That is not something that you say to a customer regardless if they only have a little piece of information because guess what 'Miss Johnson' is always right
Mar 28th, 2024

Mar 17th, 2024

My prescription for heart pills was due to expire and the last day to fill it was on the 16th. We called Walgreens on Willow in Cookeville on the 15th and asked them to get the prescription from Crossville Walmart and fill it and they said they would. I went to pick it up on the 16th and they said no one from Walgreens called to get the prescription but they'd do it right now. I went to pick it up today and again they said no one at Walgreens had called to get it and since the prescription is now expired I'm out of luck. It's for my heart meds that I take 2 times a day. This Walgreens doesn't care about your health at all!!
Feb 28th, 2024

Feb 18th, 2024

Called to have my 4 year old grandsons medication moved from Kroger because they did not have it in stock. He needed it urgently as he was very sick and had 104 temperatures, and we lived 45 minutes from Walgreens. They told me 1 to 1.5 hours to get it moved and filled. Ok, no problem. I went in 1 hour and 15 mins after the call to Transfer, and the Tech was extremely rude. She told me they had not gotten the prescription moved yet, that the insurance card I had for him wasn't correct, that most people have another in an argumentive manner. She was dismissive and acted like I was disturbing her. All while I'm dealing with a sick little boy. I asked if the insurance information could be transferred from Kroger and asked how long it might be. She told me 2 hours, this is after I have now waited 1.5 hours from original request to have it moved there. With a very sick child, I could not wait. Now I will have to drive 45 mins home and do the 1.5 round trip back after I take him home. This confirms why I don't use walgreens pharmacy. They don't treat you like a person. The rude and dismissive behavior was quite the turn-off.
Feb 12th, 2024