Earthlink Business
-
1459 Pilot Dr
Cookeville, TN 38506 - 931-528-8377
Chamber Rating
-
Luciana King
For my needs it was perfect, in four years I had uninterrupted service and never had even so much as a glitch. I want my EarthLink back, I hate the X !
Jul 20th, 2023 -
Michael Harrison
$79 installation fee is fine but they neglect to tell you that you have to pay first month as soon as service is connected. If I would have known this I definitely wouldn't have gotten the service
Sep 5th, 2020 -
Juicy Fruit
This company is the absolute worst ISP in the entire world. Whether it be the quality of their provided service, the customer service, or the installers and providers that EarthLink actually uses. All of them are of the utmost terrible quality. If you want to talk to anyone who isn't in a call center reading off a script you can expect to wait for upwards of 90 minutes minimum. In fact I have called them multiple times and it took a collective of over 8 hours on the phone to even get forwarded to someone who MIGHT have been able to solve my issue, just to get disconnected by the operator who answered the call and they never called back. (it should be noted that I wasn't irate or upset at all during the call as I was actually pretty happy to finally be getting this done with *or so I thought*) so they had no reason to hang up on me other than to make their own lives easier.
Aug 4th, 2020
Contact Info
- 931-528-8377
Payment Methods
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Earthlink Business?
A The phone number for Earthlink Business is: 931-528-8377.
Q Where is Earthlink Business located?
A Earthlink Business is located at 1459 Pilot Dr, Cookeville, TN 38506
Q How is Earthlink Business rated?
A Earthlink Business has a 2.3 Star Rating from 3 reviewers.
Ratings and Reviews
Earthlink Business
Overall Rating
Overall Rating
( 3 Reviews )Luciana King on Google
For my needs it was perfect, in four years I had uninterrupted service and never had even so much as a glitch. I want my EarthLink back, I hate the X !
Michael Harrison on Google
$79 installation fee is fine but they neglect to tell you that you have to pay first month as soon as service is connected. If I would have known this I definitely wouldn't have gotten the service
Juicy Fruit on Google
This company is the absolute worst ISP in the entire world. Whether it be the quality of their provided service, the customer service, or the installers and providers that EarthLink actually uses. All of them are of the utmost terrible quality. If you want to talk to anyone who isn't in a call center reading off a script you can expect to wait for upwards of 90 minutes minimum. In fact I have called them multiple times and it took a collective of over 8 hours on the phone to even get forwarded to someone who MIGHT have been able to solve my issue, just to get disconnected by the operator who answered the call and they never called back. (it should be noted that I wasn't irate or upset at all during the call as I was actually pretty happy to finally be getting this done with *or so I thought*) so they had no reason to hang up on me other than to make their own lives easier.
Overall Rating
Overall Rating
( 3 Reviews )Write a Review
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