Mountain Vista Inn & Suites
-
3213 2647 Parkway
Pigeon Forge, TN 37863 - 865-365-4031
Chamber Rating
-
Elijah Vick
Apr 8th, 2024 -
Terri Lynch Lynch
It's not fancy but we enjoyed our 2 bedroom apartment hope next time we can take more ppl and get penthouse, would love to get a deal with the inn .Great location to everywhere we went .Definitely would stay there again Rooms: The 2 bedroom apts are the bomb where you get privacy loved the bathroom and shower each bedroom gets a flat screen tv plus microwave fridge and coffee pot
Apr 6th, 2024 -
April Lacey
Apr 4th, 2024 -
Daron Moon
Rooms: I could take a shower then walk to the bed and my feet would be black on bottom because of unclean floors. Also mold I'm bathroom ceiling and ac air filters were half inch thick of dust
Apr 3rd, 2024 -
SAM 94
Location is great. Sadly you do get what you pay for. It is run down (renovations in progress) and normally i can deal with that but our room was not clean. We did check for bed bugs and found non However under the beds were nasty. The walls were clearly not clean. In the bathroom the toilet was wobbly and the shower had mold growing. The AC unit had dust caked in it. The floors were not mopped as our feet turned solid black from walking barefoot. Between the dust and mold we had to cut our trip short as our son has asthma and it was getting worse from being in the room. Rooms: Room had some notable holes, patches and other issues but main concern was the cleanliness. Safety: Unsafe for children. Mold growing in bathroom, floors and walls were gross.
Apr 3rd, 2024
Contact Info
- 865-365-4031
Questions & Answers
Q What is the phone number for Mountain Vista Inn & Suites?
A The phone number for Mountain Vista Inn & Suites is: 865-365-4031.
Q Where is Mountain Vista Inn & Suites located?
A Mountain Vista Inn & Suites is located at 3213 2647 Parkway, Pigeon Forge, TN 37863
Q What is the internet address for Mountain Vista Inn & Suites?
A The website (URL) for Mountain Vista Inn & Suites is: https://www.mountainvistainnsuitespigeonforge.com/
Q How is Mountain Vista Inn & Suites rated?
A Mountain Vista Inn & Suites has a 2.6 Star Rating from 1469 reviewers.
Related Categories
Ratings and Reviews
Mountain Vista Inn & Suites
Overall Rating
Overall Rating
( 1469 Reviews )Elijah Vick on Google
We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you again for choosing our hotel and we hope to see you again soon!
Sincerely,
Hotel Manager
Terri Lynch Lynch on Google
It's not fancy but we enjoyed our 2 bedroom apartment hope next time we can take more ppl and get penthouse, would love to get a deal with the inn .Great location to everywhere we went .Definitely would stay there again
Rooms: The 2 bedroom apts are the bomb where you get privacy loved the bathroom and shower each bedroom gets a flat screen tv plus microwave fridge and coffee pot
Thank you for your feedback! We're delighted to hear that you enjoyed your stay in our two-bedroom apartment and that you found the location convenient for your activities. We appreciate your loyalty and hope to welcome you back soon. If you're interested in upgrading to a penthouse or exploring any deals, please feel free to reach out to our staff, and we'll be happy to assist you. We look forward to hosting you again in the future!
Sincerely,
Hotel Manager
April Lacey on Google
Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.
Sincerely,
Hotel Manager
Daron Moon on Google
Rooms: I could take a shower then walk to the bed and my feet would be black on bottom because of unclean floors. Also mold I'm bathroom ceiling and ac air filters were half inch thick of dust
Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert.
Sincerely,
Hotel Manager
SAM 94 on Google
Location is great. Sadly you do get what you pay for. It is run down (renovations in progress) and normally i can deal with that but our room was not clean. We did check for bed bugs and found non However under the beds were nasty. The walls were clearly not clean. In the bathroom the toilet was wobbly and the shower had mold growing. The AC unit had dust caked in it. The floors were not mopped as our feet turned solid black from walking barefoot. Between the dust and mold we had to cut our trip short as our son has asthma and it was getting worse from being in the room.
Rooms: Room had some notable holes, patches and other issues but main concern was the cleanliness.
Safety: Unsafe for children. Mold growing in bathroom, floors and walls were gross.
Thank you for your kind feedback. We are glad you like our hotel location. But at the same time, We're deeply sorry to hear about your disappointing experience during your stay. It's unacceptable that your room was not up to our cleanliness standards and that you encountered issues with maintenance and hygiene. Your feedback is invaluable to us, and we will address these concerns promptly to ensure a better experience for our guests. Additionally, we apologize for the inconvenience caused to your son's health. Please rest assured that we take these matters seriously, and we will take steps to prevent similar occurrences in the future. We hope to have the opportunity to regain your trust in the future
Sincerely,
Hotel Manager
Overall Rating
Overall Rating
( 1469 Reviews )Write a Review
Hotel Near Me in Pigeon Forge, TN
The Sugar Shack
Pigeon Forge, TN 37863
479-531-7090 ( 3 Reviews )
Cabin
Pigeon Forge, TN 37863
( 4 Reviews )
Howard Johnson by Wyndham Pigeon Forge
Pigeon Forge, TN 37863
865-280-1255 ( 1473 Reviews )
Red Roof Inn & Suites Pigeon Forge - Parkway
Pigeon Forge, TN 37863
865-453-9151 ( 1472 Reviews )
Twin Rock Cabin
Pigeon Forge, TN 37862
( 5 Reviews )
Mountain Honeymoon 5
Pigeon Forge, TN 37862
865-908-8970 ( 6 Reviews )
GuestHouse Inn Pigeon Forge
Pigeon Forge, TN 37863
(865) 429-0150 ( 861 Reviews )
Townhome 803 at Bluegreen Vacations Laurel Crest Resort
Pigeon Forge, TN 37863
( 0 Reviews )