Austin, TX Consumer Electronics

Luke is great! Very knowledgeable on what he does, listens to clients concerns and gives solutions, is punctual and works fast! He also comes very prepared with his own t ... more

I was really impressed by the service provided by Billy. I would definitely recommend him to others.

You wont find anyone better than Nephi! He is an absolute expert in mounting TVs. Within minutes of looking at my installed wall mount and new TV he knew the original mou ... more

Awesome job. Turnaround was fast and they were super accommodating, clean and thorough!

Our experience with AustinAudio was fantastic. Quint did a great job of understanding our needs, and translating it into the perfect sound system for our room, our budge ... more

I tried to contact T Mobile about my 72 year old mom being put into a contract at a Wal-Mart  in Johnson city New York that she was not told was a contract.  We were told ... more

Still dealing with them messing up my trade-in from September. They sold it as oh yeah you can upgrade your phone for free with trade in... why not do it? No one mentione ... more

Lot of hassle just to pay my bill on 24 and 26 guy before this one could jump from one customer to another with this one I waited twice 30 minutes with him not even notic ... more

I want to say thanks to Christopher for the most professional experience I have had with an at&t representative ever. I went to upgrade my phone and ended up looking into ... more

"Store Mgr" refused to identify herself and refused to provide contact info for area mgr.

Not recommended. Had a rear screen repaired. Phone was returned with on/off button no longer working. Not cool.

Love the staff here, always friendly and they know their phones and accessories. It's not the closest store to me, but it's worth going out of my way.

Was in the store for 2 hours. Only one customer ahead of us and had to wait over 1.5 hours to replace and activate a phone. At least 6 customers left because they weren†... more

Christopher was absolutely phenomenal! He went out out of his way to help me. He made sure to go out of his way to help with me with my new iPhone . He made the entire pr ... more

DO THIS! I signed the contract, and I was hesitant even leading up to the event, and then once we got started I realized this was by far the best investment of my event a ... more

Overall we had a great experience with UOE! I felt the price was fair and I literally didn't have to do a thing. UEO set up, tore down, played the movie and popped the ... more

Multiple transfers for service, asked me the same question each time, always apologized for my problem but very unwilling to do anything about it. Went to the store front ... more

Absolutely excellent customer service from Hector and Ezekiel. Managed a transfer of phone numbers to a new plan. They did it all in-store without me having to call up a ... more

I was assisted my Millie this morning since the start, she was extremely rude and did not want to sell me a phone when I would think she would want to make a sell. she wa ... more

Helpful and nice but they're definitely sales people you know. Great selection and variety of phones available. Minimal accessories.

Miss Bhumi and her team at this store are super friendly, fast and helpful. I appreciate y'all!

This location is a scam. They add phone accessories to your final order and make it seem like it's included at no extra charge. JERMI was the person who scammed me. I tol ... more

Eddie has been the best representative weve ever experienced with AT&T, hes the best for anything you need. Definitely will be coming back!

Wow i have been with metro since i moved to Texas 15 years ago and the company has never disappointed although there were a few changes along the way the no more LG altho ... more

Don was awesome! I never write reviews, but Don took my phone that suddenly stopped working completely, and somehow made it come back on. Didnt charge me a a dime. I ha ... more

Jonathan was absolutely amazing! The BEST experience ever!

What else!

The worst service I ever had in Austin. Sales person wasnt interested to help at all and just was referring to his management. As company which operated this location pre ... more

Kristine helped me achieve everything I wanted. Thanks to her, I was able to resolve all the problems.

THEY DID A WONDERFUL JOB REPLACING 10 SCREENS FOR ME. GREAT PRICING. GREAT WORK. GREAT PEOPLE.

I went to finish a transfer from metro pcs to t-mobile, they were very kind and patient, thanks Max and Justin.

Today Zoey, was very helpful at helping me service issues with my phone.I recommend her courtesy to anyone seeking Telephone needs

Sharp courteous employees. Quickly took care of all my needs. I have been with T-Mobil for 12 yrs. Will be a customer for 12 more.

This store definitely deserves 5 stars the service they provide and deals they give to their customers are exceptional if you live in Austin or surrounding areas or here ... more

Joe was a trooper getting my C48 firmware updated for me. Chris was very inviting and their store has an unbelievable inventory of outstanding gear! Highly recommend!

Good customer service and cool deals

Went to Metro PCS for help on my line Lore was very friendly and asked for my number to assist. Little did I know she would calling me and my wife looking for me both my ... more

Nicholas Was . Thanks For Everything.

I have shopped at the store for close to 11 years. I was there today sadly the service rep was rude & bossy.. Denining ?

Quick, helpful, and knowledgeable..

Rude, not the least bit helpful, didn't even bother to find I was there to spend $1200.

HORRIBLE Customer Service. The customer rep was extremely rude, loud, and unhelpful. Instead of answering my questions, she started arguing and quarreling. She didn’t e ... more