Interceramic Tile & Stone Gallery

Just as well that they are going out of business. Perhaps that is why they provide such bad customer service. Horrible company; they cancelled my order after they told (3 weeks ago) my authorized Austin-based dealer that they had 30,000 square ft in stock and that I would received order in 1-2 weeks. Huh?
May 23rd, 2023

Apr 10th, 2023

Very helpful.
Feb 6th, 2023

I being waiting for 2 hours only to get 1 case of tile..
Sep 28th, 2022

7/8/21 time: 4:20 pm. I just experienced terrible customer service there. There was a blonde lady( didnt get her name) probably in her early or mid 40s in the front and the entire time I was there, she was sitting at the front desk in a rush organizing papers. I am currently remodeling my home and Im very inexperienced since Ive never remodeled anything before. I was checking out the wood look porcelain and ceramic tile and I had questions about them. The entire time she answered my questions from her desk as she was organizing papers. I understand that I made it there close to closing time but they need to understand that some people have to work during their business hours. I rushed to that store right after work only to be rudely asked to leave by this lady( I will update with her name when I call to find out tomorrow.) I kept myself from asking another question because I quickly noticed she wanted nothing to do with me so Instead I called my remodeling guy to ask him the questions I had. As I was talking to him to make a decision on which tiles I should ask for samples for. She rudely interrupted me and said Maam we are actually closed already and I am going to lock the door. UNBELIEVABLE! they just lost at least a $5,000 purchase!! Definitely will never go back or recommend them to anyone.
May 16th, 2022