Best Western Boerne Inn & Suites

I'll start with saying that the staff was absolutely wonderful. However, before we even fell asleep we noticed something on the face of our sleeping toddler and brushed it away to find it was a bed bug. Upon further investigation we were able to confirm there was, in fact, an infestation and decided we could not continue with the night and had to leave and go to a different hotel. The night manager was very kind and apologetic about the experience and we were not charged for the night but my suggestion would be to inquire about the status of the infestation before considering a stay at this location.
Apr 8th, 2024

Thank you Maynard for helping and wanting to solve the problem with the door lock. Thank you for issuing another room. And it was quite and we got a lot of rest. Thanks again for your welcoming hospitality. Rooms: Clean, quiet, fridge, microwave, ironing, showers, TV w/ remote.
Apr 6th, 2024

Mar 28th, 2024

The rooms were clean. The front desk was very accommodating. I would suggest getting a room on the upper floors, because the ground floor was a bit noisy. The walls are thin, so if you have a neighbor running the TV, you might be able to hear it. But the clientele seemed quiet during our stay. I overhead the staff saying it was at capacity, so all the guests were respectful. We had a pretty quiet night. Breakfast was a variety of the usual continental fare. Generous condiments, eggs, sausage, muffins, danish, oj machine, waffle maker, fruits, etc. Close to the charm of downtown Boerne. Close to the Rose Palace (where we went for the weekend). Overall we had a nice stay.
Mar 26th, 2024

Rooms are clean and the mattress was super comfortable! It was awesome ! Check in and out was smooth ! Ice machine worked ! And I loved how they had coffee and juice available 24/7! I was able to get coffee for the ride home ! Delicious coffee by the way ! Rooms: Clean and open . Safety: Very safe
Mar 19th, 2024