GameStop

Quick and fast and quiet and peaceful
Feb 29th, 2024

Jan 19th, 2024

I went to this location today around 4:30 , when I walked in the two people greeted me. I than asked them if they had a Ps5 the lady proceeded to tell me that they do and which one they had so I took a moment to ask my boyfriend if thats the one he wanted ( he was on the phone ) so I returned back to the register and let her know that I wanted it. The dude Zack told me she would get me I was initially talking with him but he told me she could answer all my questions. Another lady than walked in while I was standing at the register letting them know that I want it and their focus immediately went to her. Zack than told me he could get me cause he back on the clock lol within 1 min. So I proceeded to tell him that I wanted to split my payments up because of course me and my boyfriend going half. I made my first payment than went to make the second payment with my card the first payment was tap. I pulled my card out he didnt even ask me if it was debit or credit card I proceeded to add my card in and he went to stop me so fast like oh thats a credit card I need to see ID he now has my card in his hand looking at it after I already told him its a debit card. I work hard for my money literally paid 500 for an game system and was being discriminated on in the process Ill never return to this location yall gave me the worse customer service really hurt my feelings really felt like he was trying to find a reason to not sell me my game. He felt defeated handing me my bag with my receipt in it!
Jan 15th, 2024

Drove across dallas to this shop only for it to be closed midday.
Dec 11th, 2023

Drove across Dallas on two different occasions only for the shop to be closed midday, note on door stating returning in 90 minutes. Incredibly frustrating, a waste of time and gas. 0 stars. Not trying for a third time.
Dec 10th, 2023