Dallas, TX Cell Phone Store

Excellent service and super good customer service

So helpful pls give that man a raise!!!

I have to take the time to let everyone knows about the great service I have at this location. Nick was able to order a new phone for me and after phone has arrived he r ... more

Free

I usually don't write reviews, but I'm thankful for the assistance I got in the store on Thursday January 18. I went around 4:30 pm and the employee (I think his name is ... more

6:50 pm llegue y me dice que esta cerrado por pascua fui a un metro ms adelante y todos cierran alas 8 siempre tengo problemas con esta tienda para todo me negaron 3 telf ... more

Excellent customer service experience. Great place to shop for any phone needs.

Great service from the store.

It's okay

The girls are amazing always great help and very sweet

Excellent assistance. I'm felt important . This will be the only location where I will come for Amy questions or assistance

(Translated by Google) Good deal (Original) Buen trato

Great Service For People Working. There's Room For Improvement For SENIORS CITIZENS DISCOUNT.

I had an issue with my cell and some apps, Ivon took care of it. She was very polite, professional and patient.

Excelente

I made a visit to the Metro PCS on 11633 Harry Hines Blvd Ste 101, Dallas, TX 75229. Mike helped me with my decision on which phone to get. And helped me activate a phone ... more

I love this place totally recommend this store

We were helped by AQ today and he was AMAZING! His people skills are great and he was funny, making even the waiting experience pleasant. He needs a raise!!

Good place to get the newest phone's and service.

I had insurance so it was 29.99 to repair my iPhones cracked screen. Took them about an hour (maybe even less) which was great! Screen is good as new!

Got here over 30 minutes ago. One person ahead of me in line waiting, 4 people being helped. Right now there are only 2 reps on the floor and cackling coming from the bac ... more

Just left this place and what a joke. The young girl SITTING behind the counter rocking in her chair was tripping over her beyond horrible eyelashes. She did everything ... more

rude people, be careful of that store, they tried to change my plan to keep my money, they did it with one of my friend, they charge the regular bill and they asked for m ... more

Jonathan was awesome! Great support in switching my lines and also subsequent visits to make changes to plans.

Best in downtown Alex

Fallone Swedi is the example of amazing customer service, she made my buying experience easy and comfortable! I came to look for a cheaper monthly rate and a new phone! C ... more

Corporate have to look a this store,horrible customer service and They offer everything to sell to customers, and in the end, when you go and complain, they have no respo ... more

I always have a great experience when I visit the store and the employees are very polite and friendly.

Alex is good people. I walked in he told me I can save you some money, and did just that. $30 less on my phone bill and we good from now on. I trust him with my Verizon s ... more

I bought two phones, one being the IPhone X at the time of a promotion (create new account, turn in old device and get new iPhone for free). The promotion was never appli ... more

Very nice and helpful staff at the new t-mobile store. I dont have to wait long to get help and the do have people that speak Spanish to help my mom if she has questions.

Fez was awesome. Great customer service and is very knowledgeable about cell phones and other phone products. Will continue to come back. I Give this place 5 stars .

Bad customers service

Mike was very helpful took care of my problems thankfully for him great service he gave.

You would think that T-Mobile could hire people with good customer service, I walked in to this location not even a greetings upon arrival. This is the first location thi ... more

(Translated by Google) There is a person who works there who has no manners to serve customers. And he saws the place and goes to the furniture store that is next door (O ... more

Great customer service

Worst metro ever! They changed my account pin info without my permission! Why change my account to high sercuity?? I went in for a payment and they said my phone doesn't ... more

this store didn't exist... it turned into a vape store

Abigail was really helpful,she transferred my contacts to my new phone and showed me how to use it she was really sweet

Excellent service!!!!! Will be back

Great new management Luiz!!!! Great service it! He is the best!

Wayne saved the day again thanks

Pretty knowledgeable staff. In the Heart of DT Dallas. Keep in mind the store is on a one way street going North.

Love this place. This place always has amazing music going on. Great place to vibe at

Elizabeth was the best! She helped me set up a new phone and new lines. Everything went smooth and quick. Ill definitely be back for future changes and additions. Thank y ... more