The Steam Team/TST Restoration

I hired The Steam Team to rebuild a section of a house that was destroyed in a fire in October 2022. This business has been terrible! Our attorney has had to keep on them every step of the way to get the work done. I was going to file a complaint with the licensing board and was told by the Steam Team that they are not licensed. I will probably have a lien on my property because The Steam Team refused to pay one of their subcontractors, who has gone door to door in the neighborhood looking for the owner to get payment. The Steam Team owner, Jeff, told me on the phone they were not paying the subcontractor because he needed them to take money off the invoice. He doesn't believe they should pay because they fired this subcontractor before finishing the job. Jeff, the owner of Steam Team, told me that they do not intend to pay the contractor. I have paid the Steam Team every penny that was due and have no recourse now except to sue the company and start leaving reviews. I strongly advise against working with this company.
Nov 14th, 2023

Oct 19th, 2023

We had 3 water leaks in 2 months! Completely unrelated. The first one was minor compared to the third one, but the Steam Team including Jose on the mitigation and Dave/Pedro on the reconstruction were top-notch! On the third one, Jose came back to help us and he went above and beyond - even found the leak when our plumbers could not! The second leak was assigned to another company, but wish I would have insisted on the Steam Team for that one too! Steam team it is if I ever have another issue.
Sep 29th, 2023

Ben came out from The Steam Team after the fire we had and he answered all my questions and was really professional Very happy with the service he provided.
Jun 12th, 2023

I want to thank The Steam Team crew and especially David Williams. He kept me well informed and was always quick to respond when I had questions. He kept the restoration running smooth with the attention to detail that I wanted. David was always professional and friendly and we got an exceptional result. Thank you!
Mar 17th, 2023