U-Haul Neighborhood Dealer

Apr 26th, 2023

Went over to rent a trailer on April 11 at 3pm and no one answered the phone when I called because there was no one in the office. When my husband called no answer. He did get a text that said how they could help. He said we needed to rent a trailer, the person didn't respond back so we left. This place needs a better system. Not very happy. Went to the other u haul and rented from them. Just completely ridiculous! Wish there were stars to give in the negative.
Jan 8th, 2023

Very friendly and professional no problems at all
Mar 28th, 2022

Mar 28th, 2022

I want to be clear: There was absolutely nothing wrong with the experience at this particular location for me. In fact, Roberto went above and beyond any expectation I had for U-Haul. He was friendly, welcoming, efficient, and competent at what he does. My issue is with U-Haul as a whole: you have the same price per truck for 30mins, as you do for 24 hrs. Other rental truck agencies in the area charge by the hour. If I had more preparation time, I'd have gone with someone else. If I weren't on short-notice, I'd have only paid about 1/2 another local company by the hour. In fact, U-Haul was my absolute last choice because pricing. I think yall would attract way more business if you were more flexible with pricing for local moves. There are a lot of people looking for cheaper options who don't need 24-hr+ rentals.
Feb 13th, 2024