Embassy Suites by Hilton Houston West - Katy
-
16435 Katy Freeway
Houston, Texas 77094 - (281) 398-0900
- Website
Hours
Chamber Rating
-
wesley speights
My experience with this hotel was not good. I was in town for a meeting so I booked a room for M-Th. Tuesday morning we found out the meeting was going to be much shorter than expected so I planned on checking out Tuesday morning using my Hilton Honors App on my phone. Well who knew that button doesnt actually work? When I tried to work with the hotel to refund the two unused nights they gave me a refund for one night but not both nights saying it is my responsibility to stop at the front desk to check out and get a receipt. What is the point of having the Hilton Honors App and being a Diamond Member many times over if the whole thing does not work? Why put that button on the app to check out? If I have the app, why would it even cross my mind to go by the front desk? Very disappointing stay at what is typically a flagship brand for Hilton
Apr 10th, 2024 -
Tony Guillen
A proper place to stay. Please extend breakfast to 10:00 AM. Rooms: Clean comfortable rooms.
Apr 7th, 2024 -
james peterson
Apr 5th, 2024 -
Edwin Lucero
Had a couple drinks at bat but bartender was rude, kinda racist, didnt want to interact with us, but with other people he was way so friendly not friendly at all and he asked us to reuse same drink cup for all drinks he said they didnt have more cups, and it was plastic cup
Apr 3rd, 2024 -
Dale Woodfork
The hotel is no where worth its 3 stars, housekeeping and front desk lack professionalism and attention to detail. The room had more long hairs on the floor than a stylist. The decor and furnishings are as best a Manger without the little drummer boy. Extremely disappointing and not worth the price... not at all. Rooms: Rooms are aged furniture is old and uncomfortable. Very filthy due to poor housekeeping. Nearby activities: Hotel was under seize... bus dwellers and dogs... floors hadn't seen cleaned since Covid. Food & drinks: The last visit was filth and dirty floors... can't eat where it's too dirty to walk. Noteworthy details: Great location just needs an improvement in the staff consistency!!! Time for a shake up in the management... it sucks.
Mar 21st, 2024
About
Embassy Suites by Hilton Houston West - Katy
The new Embassy Suites by Hilton Houston West – Katy hotel is located just south of Interstate 10, about 10 miles from Katy, Texas. Stay at our all-suite hotel to enjoy convenient Energy Corridor access, free made-to-order breakfast and Evening Reception* daily, plus a microwave and mini-fridge in your suite.Our west Houston hotel's second floor is dedicated to meetings and events, with 7,000 sq. ft. of flexible space. Invite up to 350 guests to your wedding in the Rice Ballroom, or take advantage of the business center for last-minute changes to the schedule of your mid-sized conference. Parking is complimentary.The 24-hour fitness center features the latest cardio equipment, and the George Bush Hike and Bike Trail is just behind the hotel. Take advantage of our relaxing indoor pool.Unwind with a local lager after a long day. Embassy Suites Houston West – Katy offers a lobby bar, restaurant and room service. Other amenities include premium suites and a 24-hour convenience market.Shops, restaurants and entertainment venues are just a short ride away on our complimentary shuttle, which travels within five miles of the hotel. Situated about 30 miles from both of Houston's main airports, our extended stay hotel is close to Katy companies, the Merrell Center and Baseball USA.
Contact Info
- (281) 398-0900
- Website
Payment Methods
- AMERICANEXPRESS
- CASH
- DINERSCLUB
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Embassy Suites by Hilton Houston West - Katy?
A The phone number for Embassy Suites by Hilton Houston West - Katy is: (281) 398-0900.
Q Where is Embassy Suites by Hilton Houston West - Katy located?
A Embassy Suites by Hilton Houston West - Katy is located at 16435 Katy Freeway, Houston, Texas 77094
Q What is the internet address for Embassy Suites by Hilton Houston West - Katy?
A The website (URL) for Embassy Suites by Hilton Houston West - Katy is: https://www.hilton.com/en/hotels/houptes-embassy-suites-houston-west-katy/?SEO_id=YEXTN-AMER-ES-HOUPTES&y_source=1_ODYwMjcyOC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is Embassy Suites by Hilton Houston West - Katy?
A Embassy Suites by Hilton Houston West - Katy employs approximately 20+ people.
Q What days are Embassy Suites by Hilton Houston West - Katy open?
A Embassy Suites by Hilton Houston West - Katy is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Q How is Embassy Suites by Hilton Houston West - Katy rated?
A Embassy Suites by Hilton Houston West - Katy has a 4.4 Star Rating from 1198 reviewers.
Hours
Ratings and Reviews
Embassy Suites by Hilton Houston West - Katy
Overall Rating
Overall Rating
( 1198 Reviews )wesley speights on Google
My experience with this hotel was not good. I was in town for a meeting so I booked a room for M-Th. Tuesday morning we found out the meeting was going to be much shorter than expected so I planned on checking out Tuesday morning using my Hilton Honors App on my phone. Well who knew that button doesnt actually work? When I tried to work with the hotel to refund the two unused nights they gave me a refund for one night but not both nights saying it is my responsibility to stop at the front desk to check out and get a receipt. What is the point of having the Hilton Honors App and being a Diamond Member many times over if the whole thing does not work? Why put that button on the app to check out? If I have the app, why would it even cross my mind to go by the front desk? Very disappointing stay at what is typically a flagship brand for Hilton
Tony Guillen on Google
A proper place to stay. Please extend breakfast to 10:00 AM.
Rooms: Clean comfortable rooms.
james peterson on Google
Edwin Lucero on Google
Had a couple drinks at bat but bartender was rude, kinda racist, didnt want to interact with us, but with other people he was way so friendly not friendly at all and he asked us to reuse same drink cup for all drinks he said they didnt have more cups, and it was plastic cup
Dale Woodfork on Google
The hotel is no where worth its 3 stars, housekeeping and front desk lack professionalism and attention to detail. The room had more long hairs on the floor than a stylist. The decor and furnishings are as best a Manger without the little drummer boy. Extremely disappointing and not worth the price... not at all.
Rooms: Rooms are aged furniture is old and uncomfortable. Very filthy due to poor housekeeping.
Nearby activities: Hotel was under seize... bus dwellers and dogs... floors hadn't seen cleaned since Covid.
Food & drinks: The last visit was filth and dirty floors... can't eat where it's too dirty to walk.
Noteworthy details: Great location just needs an improvement in the staff consistency!!! Time for a shake up in the management... it sucks.
Overall Rating
Overall Rating
( 1198 Reviews )Write a Review
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