Security First Federal Credit Union

Terrible, Small bank rules and Mediocre employees, Mariella and Ana were of no help and make up their own Bank policy. Not to mention Mariela has a terrible customer service attitude. Go with Chase Bank they don't mess around with petty things.
Jun 29th, 2023

Excellent service by all the staff! Ive been doing business with this bank for years. Everything is pretty strait forward. Not sure whats up with all the negative reviews. Just because you dont get things your way does it mean you get to take it out on these kind staff. They are just doing their job. If u could give them 10 stars I would!
Jun 13th, 2023

Sep 10th, 2022

So it seems that every few months, they, without warning erase my information from the mobile app so i cant log in. Then have to calll to get it reset. Tired of this happening. I an going down monday to close my accounts and move somewhere else.
Dec 12th, 2021

They should change their slogan and stop saying they are always family, unless they mean a $hitty dysfunctional family that turns their back on you. I've had a few thousand in my account for about 5 years. I recently ran into hardship and had an automatic payment that tried to process 3 times but I had insufficient funds. After I deposited money they took what little I had left in fees. And I still wasn't able to make the payment I needed to make and when I asked if they could help me with the fees they said I could pay to try and have the fees removed. Then they said I should just close my account to avoid further fees. This was the only time this had happened and they preferred I just leave. I'm sticking with BBVA Compass where they did show me compassion and help. F this place.
May 18th, 2021