Chamber of Commerce

      Spectrum

      ( 86 Reviews )

      Spectrum
      Click for special offers on TV + Internet + Voice!
      Yext Power Listing.
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      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.3 - (86 reviews)
      38
      9
      4
      7
      28
      Read Our 86 Reviews

      Chamber Rating

      Verified Member
      3.3 - (86 reviews)
      38
      9
      4
      7
      28
      › ‹
      • Kyle Lemke

        Absolutely shady to start randomly charging for an extra receiver after 3 months without sending any notification. Terrible internet service as well.
        Mar 9th, 2024

      • Alexandra Arriola

        Spoke with an Andrew (called out of the San Marcos area) and he was super helpful and patient worked with me when I cut my internet line on accident with the mower! Now I have a toddler and heaven forbid we don't have Bluey 24/7 He workes to get a tech out THAT SAME DAY and I'm so grateful! I believe the Tech's name was Travis omg I can't remember but he was super nice too for being 8pm at night!! So grateful thank yall!!!
        Mar 9th, 2024

      • Rebecca Bell-Metereau

        Their online support is awesomepatient knowledgeable and supportive! Kudos!
        Mar 8th, 2024

      • Charlene Gonzalez

        If I could give 0 stars I would. The WiFi at our complex although its free and I know it wont be as fast, NEVER WORKS. I know uptown management calls them and they come to fix the problem but itll be good for a day if that and then is out again. As a college student I find it hard to believe that the WiFi is this bad and it cant be addressed. DO BETTER SPECTRUM !
        Mar 3rd, 2024

      • Texas Ed

        At the time we had Spectrum set up our service they laid the cable from my home across the property next door which is under construction. No attempt was made to bury the cable although I made several requests of Spectrum to have the cable buried. As can be seen in the attached photo's the cable burial never happened, and the cable was exposed to damage. I cancelled service and went with the competition.
        Feb 25th, 2024

      Read Our 86 Reviews

      About
      Spectrum

      Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 750 Barnes Drive. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local San Marcos Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

      Contact Info

      Services

      • Pay My Bill
      • Mobile Demo In-Store
      • Spectrum Mobile, Video, Internet and Phone
      • Self Install
      • Demo Center
      • Equipment Exchange
      • Online Reservations

      Payment Methods

      • CASH
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Spectrum?

      A The phone number for Spectrum is: (866) 874-2389.

      Q Where is Spectrum located?

      A Spectrum is located at 750 Barnes Drive, Ste 130, San Marcos, Texas 78666

      Q What is the internet address for Spectrum?

      A The website (URL) for Spectrum is: https://www.spectrum.com/locations/tx/san-marcos/750-barnes-drive?cmp=yxt&y_source=1_MTc4MjI1OTktNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

      Q What days are Spectrum open?

      A Spectrum is open:
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 5:00 PM
      Monday: 10:00 AM - 6:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM

      Q How is Spectrum rated?

      A Spectrum has a 3.3 Star Rating from 86 reviewers.

      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM

      Ratings and Reviews
      Spectrum

      Overall Rating

      Overall Rating
      ( 86 Reviews )
      38
      9
      4
      7
      28
      Write a Review

      Kyle Lemke on Google

      image Absolutely shady to start randomly charging for an extra receiver after 3 months without sending any notification. Terrible internet service as well.

      Business Response on Google Mar 1st, 2024
      We are sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

      Alexandra Arriola on Google

      image Spoke with an Andrew (called out of the San Marcos area) and he was super helpful and patient worked with me when I cut my internet line on accident with the mower!
      Now I have a toddler and heaven forbid we don't have Bluey 24/7 He workes to get a tech out THAT SAME DAY and I'm so grateful!
      I believe the Tech's name was Travis omg I can't remember but he was super nice too for being 8pm at night!! So grateful thank yall!!!

      Business Response on Google Mar 1st, 2024
      Thanks for taking the time to share your experience with us! We’re glad to hear that we are providing a quality experience for you. Your excellent review made our day!

      Rebecca Bell-Metereau on Google

      image Their online support is awesomepatient knowledgeable and supportive! Kudos!

      Business Response on Google Mar 11th, 2024
      Thanks for the excellent rating! If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

      Charlene Gonzalez on Google

      image If I could give 0 stars I would. The WiFi at our complex although its free and I know it wont be as fast, NEVER WORKS. I know uptown management calls them and they come to fix the problem but itll be good for a day if that and then is out again. As a college student I find it hard to believe that the WiFi is this bad and it cant be addressed. DO BETTER SPECTRUM !

      Business Response on Google Feb 22nd, 2024
      Thanks for taking the time to share your experience with us. Sorry to hear that your service is not working correctly. For direct support, please reach out to us on Twitter (https://twitter.com/Ask_Spectrum) or on Facebook (m.me/Spectrum) or visit our community located at https://community.spectrum.net/discussions

      Texas Ed on Google

      image At the time we had Spectrum set up our service they laid the cable from my home across the property next door which is under construction. No attempt was made to bury the cable although I made several requests of Spectrum to have the cable buried. As can be seen in the attached photo's the cable burial never happened, and the cable was exposed to damage. I cancelled service and went with the competition.

      Business Response on Google Mar 3rd, 2024
      We are sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 86 Reviews )
      38
      9
      4
      7
      28

      Write a Review

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